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  • Navigating a PIP as a New Hotel Owner

    Change is a constant in the hotel renovation business. A transition that hotels and hoteliers often face is a change in ownership. While new ownership can be exciting, a lot of the time it requires the fulfillment of a PIP or ‘Property Improvement Plan. A PIP will address physical aspects of the building such as: Exterior Facade Mechanical Systems Plumbing Electrical Corridors Guest Rooms Meeting Rooms Fitness Centers Technology Landscaping Lighting Parking PIPs are meant to enhance competitiveness as well as improve guest satisfaction but can also be utilized to convert a hotel to a different brand/flag. When purchasing a hotel, keep in mind that you will need to complete a PIP if the property you’re purchasing does not meet the standards of its current or future brand. In this month's white paper, we will explore navigating a hotel PIP as a new hotel owner. Getting on the Same Page As a hotel owner, getting on the same page as the brand when preparing for a PIP will allow for a much smoother execution when it comes time to renovate. This is the time to go over any long-term goals you want to achieve during this renovation period. Making a timeline can help you understand how long each stage will take and what exactly goes into each stage. New Hotel owners should ask themselves these questions when preparing for a PIP: Do I want to convert this hotel? Does the hotel need an exterior or interior renovation (or both)? Is the current hotel brand up to standard/Does it have an updated PIP? Getting into the details of a PIP can be exciting but making sure you are on the same page with all parties involved will allow for a much smoother experience overall. Conduct a Thorough Walk Through After getting a clear understanding of the PIP and making sure that all members of the renovation process have a good understanding of it, it is time to conduct a property assessment to identify areas in the hotel that require renovations or improvements. This walkthrough should encompass all aspects of the hotel like electrical work (including adding or enhancing the technology), amenities, rooms, and public spaces, and how to comply with brand standards. To make sure that none of the areas are overlooked, consult with an experienced hospitality expert. A lot of the time with an extra set of eyes, you can prepare your PIP with ease knowing everything has been reviewed. Conducting a property assessment walk-through with a contractor experienced in hotel renovations can also better your chances of finding and fixing unexpected issues such as water damages early so your renovation can stay on schedule. Prioritize Upgrades & Engaging with the Stakeholders Once the walkthrough and property assessment are finished, it is time to prioritize what investments you want to make in the hotel. The ideal results from the renovation would include smooth operation, satisfied guests, generated revenue, and alignment with the goals you have put into place since the beginning. Some upgrades may be necessary for safety reasons while others may be used to enhance the overall guest experience. Balance your short-term needs with your long-term needs and then decide what is necessary to add to your renovation. Check out our guide: Negotiating your hotels PIP Because many different parties go into managing the PIP, it is key to keep all stakeholders on the same page and aligned with the goals and timeline in place. This can include the hotel staff/management, contractors, and suppliers. There are many hands on deck, and establishing a strong sense of communication from the beginning will help address challenges or concerns that any member of the team might have while also fixing problems quickly and promptly that may arise. Adapting to Trends Because the hospitality industry is always changing, new trends are constantly evolving, making guest preferences change at the drop of a dime. When undergoing a change in ownership and implementing a PIP, it is essential to stay on top of all of the emerging trends and find out what your guests are looking for. Staying up to date on the competition and current trends will give you a better idea of how to incorporate new and modern amenities. Catering to niche markets like extended stay, wellness travel, and sustainability can make your newly renovated hotel stand out among the competition. Some emerging trends that you can look out for when preparing your PIP include: Remote workspaces In-room kitchenette Mobile apps are used for check-in/out, room service, and in-hotel communication Upgrades to Spa facilities/fitness centers New eye catching light fixtures Sustainable Building Materials/Recycling Conclusion A change in hotel ownership AND executing a property improvement plan can be tedious work and require in-depth planning and decision-making. Having a firm understanding of what improvements will be made, conducting a thorough walk-through, prioritizing investments, engaging with stakeholders, and adapting to trends, will allow you to easily and successfully navigate the transition of being a new hotel owner while also enhancing your competitiveness and improving guest satisfaction. Completing these steps will lead you to your next successful hotel purchase and PIP fulfillment.

  • Everything that can go wrong during a hotel renovation & how to prepare

    Renovations and PIPs are a familiar part of owning and running hotels but no matter how many remodels you’ve experienced, there is always more to learn. For example, when preparing to renovate your hotel, an important question to ask is - what can go wrong? Anticipating what can go wrong during a hotel renovation and then preparing for those situations is a great way to ensure that your renovation will run smoothly. Most obstacles that hoteliers face when going through the renovation process can cause delays to their timelines. Some of the most common obstacles include: Weather Structural issues/hazardous materials Supply chain disruptions Guest disruption Permit delays While these problems can cause stress, being prepared for them will help to relieve that stress. A typical hotel renovation can take anywhere from 3 to 12+ months from start to finish. During that time you may run into situations along the way that could delay your project. Follow along with us as we help you prepare for the worst while also hoping for the best during your next hotel renovation! Timeline/Schedule Delays Something all hoteliers should be prepared for during a hotel renovation are timeline/schedule delays. Delays can cause stress and put strain on a project if not prepared for. But if the right preparations have been taken, running into situations that cause delays won’t be as frustrating. Below are the most common reasons for delays in renovations & how to prepare for them. Weather Permits Supply Chain Structural Issues/Hazardous Materials Weather While interior hotel renovations can typically be done anytime of the year (with exceptions for extreme conditions), most exterior hotel renovations require temperatures to be above 40 degrees. This fact needs to be considered when planning and scheduling renovations on hotels in climates where temperatures drop for months out of the year. In addition to considering temperature, it’s also important to be aware of any extreme weather conditions that occur where your hotel is located. Tornados, hurricanes, floods, etc. can impact the timeline of not only exterior hotel renovations but also interior. Preparation: To best prepare for this problem you should have an understanding of the climate your hotel is located in. Ask yourself: Are there months out of the year where the temperatures are below 40 degrees? Are there times of the year where extreme weather typically occurs? If you answered yes to either of those questions, do your best to pinpoint what months would be best for renovations and ensure that construction is scheduled for those months. For example, if your hotel is located somewhere where it is typically above 40 degrees during the months of May-September your renovations would need to take place then. Once you have a due date for your renovations and have an idea of what months they should take place, you can plan your timeline accordingly and budget for weather conditions you can’t plan for and any other challenges that may arise. Pro Tip: Click here to learn more about weather impacts on hotel renovations Permitting Obtaining necessary permits is another common reason for project delays. Because of bureaucratic processes or unforeseen regulatory requirements, getting the documents necessary to get started on renovations can sometimes be difficult thus leading to timeline delays. This type of issue arises during the pre-construction and planning phases of a renovation after designs and drawings have been approved. Preparation To prepare for permitting delays it’s important to understand where it falls in the stages of a hotel renovation and how long the process can take. For permits to be obtained these steps must be completed: Choose Contractor Planning & Design Contract Signed Deposit Received Designs & Drawings Approved & Signed Off All together these steps can take around 4-10 months depending on when you choose your contractor, if you have a plan ready or if you need to create one, and how long it takes to approve designs. Getting a permit can take 30-90 days depending on where your hotel is located, the accuracy of the submitted permits, and any unforeseen requirements that could delay getting them. Understanding the amount of time it takes to get to the permit stage of a renovation and how long it typically takes to obtain permits will help you when creating a timeline for your hotel renovation. Pro Tip - At Amerail Systems we specialize in renovating hotels across the country and know what it takes to obtain permits in most areas. Click here to learn more about how permits play into the hotel renovation timeline. Supply Chain Delays and disruptions within the supply chain can sometimes happen more than we would like them to. Shortages in materials, fixtures, or equipment due to global events, transportation issues, or manufacturing delays can impede progress and extend project timelines. Preparation Hoteliers can prepare for supply chain disruptions by: Researching suppliers and vendors to make sure they have a good reputation within the industry. Ensure that your suppliers and vendors can order the materials well in advance to give time for possible delays. Budget for delays in your renovation timeline. Finding a trustworthy supplier can be very useful for renovations down the road. Pro Tip: When you work with Amerail Systems you gain access to our 35+ years of experience renovating for hotels as well as our established relationships with vendors and our value-engineered solutions. Structural Issues/Hazardous Materials Depending on how old the building you are renovating is, hidden structural damages or deficiencies such as mold, rot, or compromised foundations may be discovered and require immediate attention. These hidden structural issues are one of the most common reasons for unexpected costs & delays during a hotel renovation. When renovating older buildings there is also a chance that you could uncover hazardous materials like asbestos or lead-based paint. These would then need to be safely removed according to regulations. Preparation As always, the most important way to prepare for unexpected costs and delays is to expect them. Ensure that your renovation timeline and budget has room for this specific issue, especially if your hotel is older, or experiences a lot of rainfall/snow. Conducting a pre-renovation inspection with experienced professionals such as Amerail Systems who know what to look for, will give you a better chance at finding any damage as early as possible. Once the walk-through is completed and you have identified all of the structural issues that are going on within the building, develop a plan that addresses how you will fix the structural damages and remove the hazardous materials from the hotel. Pro Tip: Learning how to spot damage to your hotels EIFS could help you plan your renovation timeline more accurately, saving you time. - Click here to learn more about EIFS damage and how to locate it. Guest Disruption Finally, an issue that won’t necessarily delay your renovations but one that hoteliers definitely want to avoid to the best of their abilities. As always, guests should be your number one priority, this is especially true when renovating your hotel. Luckily, there are many ways you can prevent too much guest disruption during your hotel renovation. Preparation Communication Social Media Signage Teamwork First and foremost, keep an open line of communication with all of your guests letting them know about any renovations happening from before they book to when they arrive. If your hotel has social media, keep your followers up to date about the renovations your hotel is undergoing. Doing this can give your guests a heads-up about the renovations while also getting them excited about the new look of your hotel. Putting up signage around your hotel is another great way to inform guests about the renovations that are taking place. Making signs such as “Pardon our dust, we’re Renovating your next stay.” and for “quiet hours” (hours where construction/noise will not be occurring) can be very useful for guests. To go the extra mile, include photo renderings of what your hotel will look like post-renovation to get them excited about returning. Finally, ensure that you have assembled a team dedicated to keeping your hotel running and guests happy. To prepare your team, include training for hotel staff on how to handle any guest complaints as well as having them inform guests about renovations during check-in. Also make sure to choose a contractor who will work with you to create a construction schedule that works for your hotel and guests. Pro tip: Check out our guide to keeping guests happy during a hotel renovation. Conclusion While hotel renovations can sometimes present challenges from start to finish, quick thinking, a top-tier team, effective communication skills, proactive planning, and problem-solving all work together to help you prepare for anything. By anticipating potential obstacles when making your timeline & developing a budget, hoteliers can worry less about hiccups along the way and keep their focus on the final result. Pro Tip: Amerail Systems very own Director of Construction, Scott Lindquist, had this to say on preparing for a hotel renovation: “Site visits by the Architect or Design team along with the contractor are critical to try to catch as many potential issues prior to construction as possible. It's essential to anticipate these potential challenges and have contingency plans in place to mitigate their impact on the renovation project. Regular communication, thorough planning, and flexibility are key to successfully navigating unforeseen conditions during hotel renovations.” - Scott Lindquist, Director of Construction - Amerail Systems Because a hotel renovation can be so exciting for a hotelier, it is possible to overlook some issues you might not have considered when planning your renovation. The best tip we can give you is not to worry. If you choose to work with a team like Amerail Systems, your renovation will be a success no matter the obstacles.

  • Hotel Renovation Timeline 2024

    As a hotelier, you know that a hotel renovation can be as exciting and rewarding as it is daunting. Understanding the timeline of a hotel renovation and everything that goes into it will allow for smooth operations and ensure that your guests are satisfied from beginning to end. How long a hotel renovation takes is dependent on the size and scope of the project/PIP. In 2024, a complete interior or exterior renovation can take anywhere from a few months to a year. Most PIPs will indicate if there is a “due by” date for fulfillment, ensuring that you take all stages of a hotel renovation into consideration (from receiving a PIP to your final sign off) and how long it takes to complete those steps will help you determine when you need to begin the process. In this month's white paper, we’re breaking down these stages of a hotel renovation timeline including all the steps that go into its planning as well as some tips along the way on how to avoid delays so you can be the best prepared when it comes time to renovate. The Stages of a Hotel Renovation Timeline: Before the Renovation: 7-12+ Months (Dependent on Communication & Speed of Decision Making) Stage 1: Receival of PIP & Choosing your Contractor Stage 2: Planning & Design Stage 3: Pre-Construction The Renovation: 1 - 12+ months (Dependent on Scope of Work) Stage 4: Construction/Renovation of your Hotel Stage 5: Post-Construction Stage 1: Receival of PIP & Choosing your Contractor | Approx. 4-6 Weeks How long this stage takes is dependent upon the length of time it takes to create a budget, choose a renovator, and accept a proposal. At Amerail Systems we estimate this to take approx. 4-6 weeks after choosing us as your hotel renovation company. After receiving your PIP or deciding to renovate your hotel it is essential to conduct thorough pre-planning where you’ll lay out your goals and budget for the project. Once you have a budget planned it’s time to seek out a hotel renovation company to help you fulfill your PIP/renovation. Your chosen contractor will then evaluate your PIP, conduct a site visit and provide you with a renovation proposal curated to your budget that lays out an estimated timeline. When choosing Amerail Systems as your contractor, we will work with you and our vendors to provide value-engineered solutions that help keep your project within budget. Amerail Systems Pro Tip: Working with a company specialized in hotel renovations who can also provide design services will make this process and the rest of your project seamless. Contact us for help with your hotel renovation. To learn more about choosing the right contractor, check out our white paper “Choosing the Right Contractor for your Hotel Renovation”: Click Here Stage 2: Planning and Design | Approx. 3-9 Months How long this stage takes is dependent upon how long it takes to receive a design agreement, approve designs and final pricing, and sign a contract. At Amerail Systems we estimate this stage, including the design agreement, design concepts, design approval, pricing approval, and contract signing to take approx. 3-9 months depending on speed of approvals & signatures received. Stage 1 Checklist: Budget & Goals Created PIP has been reviewed Job site has been visited Hotel renovator selected Project proposal accepted Once the above have been completed it’s time to move on to the design portion of your hotel renovation. First, your hotel renovation company will provide you with a design agreement to which you must sign. The sooner this agreement is signed, the quicker your designs and renovations can commence. When you’ve signed the design agreement your contractor will move on to providing you with design concepts for your hotel renovation. Most hotel brands will provide design models or guidelines along with a PIP. Your contractor will use these to provide you with a custom design and rendering that aligns with your renovation goals as well as the brand's standards. Once a design concept is agreed upon and approved by the hotel and brand it’s time to approve the final pricing and sign a contract before moving on to the Pre-Construction & Construction stages. The design/design approval process & contract signing can take anywhere from 4-9 months depending on how fast designs and final pricing are approved and when a contract is signed. How we can help: At Amerail Systems, our turnaround for hotel designs is typically 4-8 weeks while the time it takes for design approval by the hotel & its brand can take anywhere from a few weeks to 4+ months. Once the design is approved, final pricing can be provided in approximately 1+ weeks depending on the scope of the project. When final pricing is accepted and a contract is signed we can begin the construction stage of your hotel renovation. How long final pricing approval and contract signing usually takes 1-3 months but is dependent on how fast a client signs. Total approx. time with Amerail Systems: 3-9 months Amerail Systems Pro Tip: Get these first two stages of your renovation completed as soon as possible to ensure your project is completed on time and on budget. For interior hotel renovations this is especially important so that FF&E can be ordered asap to avoid unwanted renovation delays. Stage 3: Permits, Pre-Construction & Project Planning | Approx. 3-6 Months How long this stage takes is dependent upon how long it takes to receive approval for construction drawings, obtain permits, plan a construction schedule, and organize a construction crew. At Amerail Systems we estimate this to take anywhere from 3-6 months. You’ve approved the designs, you’ve signed the contract, now there’s just a couple more steps before it’s time to sit back and watch your hotel be transformed into a beautiful new property that is sure to improve guest satisfaction, increase your ROI & RevPAR, and attract more travelers. In this stage: Final construction drawings are submitted and approved Permits are obtained Project plan/Construction schedule is put in place Permits Before renovations can begin, permits must be obtained. Depending on location and which municipality the property is located in, the permit process could take 30-90 days. Permits are obtained after submitting signed off construction drawings which can only be completed after a signed contract and deposit has been received and after designs & drawings have been approved. Amerail Systems Pro Tip: Get started on your renovation early so you can avoid time setbacks due to gathering permits. Pre-Construction & Project Planning Before construction begins it is vital to work with your contractor to create a timeline for your hotel renovation. As stated in the introduction, most PIPs will indicate if there is a “due by” date for fulfillment. Work with the team you’ve chosen for your renovation to come up with a construction schedule that fits your guests needs and includes ample buffer time in case of unexpected delays such as weather, water damage to the EIFS, etc.. Click Here to read more about overcoming hotel renovation issues. While crafting a construction schedule/project plan, consider the following: Do you plan on keeping the hotel open during renovations? When working with Amerail Systems, we are able to keep hotels conducting exterior renovations fully operational while ensuring that hotels receiving interior renovations are kept as operational as possible by completing remodels one floor at a time. If you are having an interior renovation, do you have a plan for what floors are going to be under construction at what time? Once a construction schedule is created, your hotel will be in the capable hands of the contractor you’ve chosen to fulfill your PIP/renovate your property who will then organize a construction crew to begin renovations. Stage 4: Construction/Renovation of your Hotel | Approx. 3-12 Months How long this stage takes is dependent upon the scope of work. At Amerail Systems we estimate this to take anywhere from 3-5 months for exterior renovations and 4-12 months for interior renovations (excluding any unforeseen delays). Remember we said it was almost time to sit back and watch your hotel be transformed? Now is that time. How long this stage takes depends on the scope of the project. Exterior Renovations: Approx. 3-5 months Interior Renovations: Approx. 4-12 months Interior renovations typically take longer than exterior due to wait times for FF&E and the amount of spaces that need renovated. The good news is that interior renovations can typically be completed at any time of the year while exterior renovations require temperatures to be at at-least 40 degrees. But with proper planning, a great team, and motivation to get the work done, beautiful interior renovations can be completed on time. While renovations are taking place there may be issues that arise, or changes that need to be made. When this happens it’s important to stay calm and remember that you took our advice and planned well so you should have a good amount of buffer time in case the unexpected happens. When you choose Amerail Systems as your hotel renovation company we provide you with an experienced in-house project manager who will be able to expertly solve any issues that do arise and provide solutions to help get the project back on track. Don’t just take it from us though, here’s what Rick L. Alcorn from the Comfort Inn in Blacksburg, VA had to say about our renovation services: “From design to permitting to final construction their attention to detail was phenomenal. Once on site, there were some issues picked up on by their construction foreman. He took the time to think about how a parapet wall would look from down the road and suggested a short return wall that would give it a much better finished look. Their home office agreed, and it turned out great. He also saw that an existing steel beam that was hidden from view in our parking lot could be seen from across the street. He called in and the adjustments were made to raise the EIFS by a few inches. Another success! That was above and beyond in my book. He thought about more than just what was on paper. It seemed that Amerail was always a step ahead of us as far as assuring that our guests were inconvenienced as little as possible. From providing signs for alternative entries to taping off work areas we had very few complaints and none that we felt were credible. I cannot say enough about how happy we were dealing with Amerail Systems. The ease of communication with every level of their organization could not have been better. Everything went exactly as they said it would and we now have what looks like a brand new building. Their design was approved by Choice Hotels with only a few minor suggestions, and they dealt with the local building officials from permitting to final inspection. On time and on budget. What more can you want? Thank you, Amerail” Keeping open lines of communication with all parties during the construction phase is vital. Ensure that you’ve chosen a contractor who will keep you up to date with the progress of your renovations. With Amerail Systems as your contractor, you will see us transform your property from beginning to end. During the construction process we will share updates on your hotel renovation not only with you our valued client but also via our social media pages, generating buzz and getting guests excited to see your new look & experience it for themselves. Our team of highly experienced, guest-friendly contractors can complete most exterior renovations in 12-20 weeks (or 3-5 months). Once the renovations have been completed and all parties are happy with the results, we can move into the final stage of a hotel renovation which is post-construction. Stage 5: Post-Construction | Approx. 2+ Weeks We’re at the finish line of your hotel's new look and now it’s time to complete the final steps before welcoming guests back to your beautiful new property. These last few steps typically take 2+ weeks depending on any changes that need to be made and when the project is signed off. Final Steps: Punch Walk/Punch Out Final Walk Through Completion/Sign off Punch Walk/Punch-Out: Typically done in phases throughout the renovation but a punch out will occur at the end of construction. This is to remedy any remaining items that need refining after the project has been completed. Final Walkthrough: During this step with Amerail Systems, we will walk you through your new renovations to ensure that our renovations meet your standards and hopefully WOW you. Our goal for this walkthrough is to simply ensure the client is happy with the final upgrade. Typically an owner's rep will have been on-site several times previously to review with our site Foreman or Project Manager as work has progressed. Additionally, our crew and crew leaders are in ‘quality assurance’ mode throughout the project. We have heard from ownership several times, that some returning hotel customers think a new hotel was built vs. an upgrade of the original because the results we produced were so great. Completion/Sign off: Once the above items are finished and everything has been approved and signed off you can now say that you’ve successfully fulfilled your PIP/renovation! The timeline of a hotel renovation can seem complex and challenging, but working with the right hotel renovation company can improve the process and make it enjoyable. At Amerial Systems, we ensure a seamless renovation for all and results that will WOW. Contact us today to get started on your hotel renovation/PIP fulfillment! Click Here

  • 5 Benefits of Renovating Your Hotel

    In the ever-changing world of the hotel/hospitality industry, renovating and updating your hotel from time to time is a sure way for hoteliers to improve and grow their business. As one of the top hotel renovation companies in the U.S. we know that the goal of any hotel renovation is to successfully fulfill not only the needs of travelers but also anticipate their wants when it comes to aesthetics and amenities. Making guests feel comfortable during their stay should be a top priority for all hoteliers when they plan on renovating their hotel. The 5 benefits of renovating your hotel include: Elevate Guest Experience Increase Revenue Improve Functionality Gain a Competitive Edge Boost Employee Productivity & Morale Improved Guest Experience When renovating your hotel, honing in on improving your guest’s experience should be a top priority. A guest's first impression of the hotel happens as soon as they see the facade, and pull underneath the porte cochere. This first impression can have a great impact on how they view the rest of their stay. Having an up-to-date and beautifully renovated facade gives guests a sense of comfort and is the perfect way to welcome them to your property. After seeing your newly renovated exterior, guests will be happy and relieved to know that you are a hotel that cares about keeping your property updated and will in turn expect to have a more pleasant stay. When guests are happy with the look and feel of a hotel upon check-in this can reduce any potential friction and increase the chance of them returning and recommending your hotel to others. Now that you’ve WOW’d them with your exterior, it’s time to bring it home with your interior. The lobby is your hotels chance to make a great second first impression. A freshly revamped and beautifully designed interior will create a comforting environment for not only the guests but the staff members as well and will give both a sense of excitement as they enter your hotel. Interior renovations provide hoteliers with the opportunity to improve the mood of their guests and employees by integrating local artwork to showcase their community, designing for work and gathering spaces, upgrading and modernizing amenities, adding eco-friendly features, and more. Even making simple upgrades like rearranging the furniture in your lobby to reflect current trends can help your guests feel more comfortable while also showing them that you care about the upkeep of the property. Fitness and wellness are huge trends in the hotel design space. Giving guests spaces to improve their health and wellness during their stay can help set you apart from the competition. Having a fitness area in the hotel is a great outlet for travelers but including in-room fitness equipment in rooms can elevate their experience even more, especially for someone traveling on business who doesn’t have the time to find a gym To elevate your guest’s experience, try and think outside of the box of what they might need. This can lead to shining reviews and returning customers. Increase Revenue & ROI A well-designed hotel, whether interior or exterior, can lead to an increase in revenue and ROI. To get the best results, when renovating your hotel, ensure that your team designs with more up-to-date trends and aesthetics in mind. Making a few key updates will help attract more guests and increase your RevPAR. Common areas and guest rooms are the most important areas to focus on. An outdated lobby or room can make the guest's stay unpleasant and can alter the way they feel about other aspects of the hotel that they may have enjoyed had it not been for the outdated designs. This attitude could affect if they choose to book or recommend your hotel in the future. Renovating can increase the chance that a guest will stay with and recommend your hotel again thus generating more revenue. Some simple ways to breathe new life into your hotel can be adding new artwork, furniture, or lighting to the space. Renovating your hotel is a great way to increase revenue but it's not the only way! Adding new common areas to the hotel such as a bar or restaurant can help generate extra revenue. Adding this new addition to your hotel can open up the opportunity for more locals to come in and check out your newly renovated hotel without having to book a room. This can help generate word-of-mouth marketing within your community in addition to increasing revenue through bar and food sales. Improve Functionality Hoteliers are constantly trying to find ways to improve the functionality of their hotels. Focusing on functionality can lead to a successful renovation and can make a big difference to all parties involved in the hotel. An example of improving functionality on a smaller scale could be to rearrange your lobby. The lobby is the center of activities for guests, it’s used to check in and out, socialize, and relax. Rearranging your furniture or adding new focus points like plants or artwork can make the space feel brand new. Doing this can optimize the space you have, making it a more efficient layout for guests. Optimizing the space of the room for more activity in the lobby makes it easier for both the guests and staff. A simple rearrangement of furniture can turn your hotel lobby into a completely new one, making it easier to navigate while spending time in the lobby. Improving the functionality of the hotel will leave your guests wanting more! If you plan on renovating soon, focus on key facilities like the lobby, guest rooms, conference rooms, or fitness centers. Keeping these areas up to date attracts a wide variety of guests and can lead to an increase in revenue. For example, installing the latest technology like modular furniture can maximize the use of available hotel room space. Making changes that both the guests and employees can benefit from is a sure way to improve the functionality of your hotel after renovations are complete. Gain a Competitive Edge Keeping your hotel up to date and renovating when needed is a great way to remain competitive in the hospitality industry. With design trends always changing, it is important to stay on top of which trends are the most popular at that moment. When you are marketing your newly renovated hotel to your audience, focus on highlighting unique selling points that you may have added to the hotel that it didn’t have before. This is your opportunity to show potential guests that your hotel stands out among the competition. Some unique selling points that you could include when marketing your new renovation could be upgraded technology like mobile check-in and out or personalized guest experiences like an in-lobby bar. Adding amenities like these can boost and improve your employees' morale, making them more likely to perform better in the customer service area. Taking the time to train your staff will result in your guests being able to relax and unwind. Unique selling points and improved customer service are likely to garner more positive online reviews and increased word-of-mouth promotion overall giving you a competitive edge over your competitors. Knowing your market allows you to cater the renovations you plan on making to the guests you know are coming to visit. If you tend to have a high percentage of guests consistently staying more than 4 nights or if your hotel is in an area where traveling nursing is popular, consider renovating for extended-stay to attract them. Marketing is a key way to get the word out about your hotel while also helping gain a competitive edge against your competitors. When new or old guests see that your hotel has been newly renovated, they are more likely to stay at your hotel rather than one that is outdated. Guests nowadays are looking for a modern hotel that provides the amenities they need during their stay. Staying on top of the trends and incorporating innovative features can make your hotel stand out on the market, overall giving you a competitive edge over the competitors in your area. Boost Employee Productivity & Morale Not only does a hotel renovation elevate the guests’ experience, but it also is a great way to boost employee productivity and morale. Providing the staff with updated facilities and a well-designed workspace can excite them and give them a sense of renewed pride, which can lead to an overall improvement in customer service. Whether you are renovating your hotel inside or outside, communication between your staff and guests is very important. Practicing communication skills during a renovation can help down the road after renovations are complete, allowing the staff to feel more comfortable when helping out guests. Keep your employees up to date on the timeline of the renovation so they can communicate to the guests what is going on, how long it should take, and where in the hotel the renovations are taking place. This will help to alleviate the concerns of both your guests and staff. Ensuring your employee's comfort after renovations is crucial because they are the ones present at the hotel daily. Adding fresh new touches can give employees a new outlook on the job, making their time on the clock more enjoyable. Staying up to date on PIP fulfillments and renovations is the best way to stay ahead of your competition and encourage guests to come back. Whenever you decide to renovate, make sure that your hotel is in the best hands and choose Amerail Systems as your hotel renovation company.

  • 10 Hotel Renovation Before & After's to Inspire Your Next Renovation

    1 Farmington, NM - Courtyard by Marriott: One interior/exterior renovation later and this historic hotel in Farmington, New Mexico is ready to welcome guests back with its vibrant new look. A fresh coat of paint and reimagining of the interior was all it took to bring the beautiful hotel back to life. Now guests are drawn to this hotel's bold exterior and are so curious about what lies inside that they can't help but book a stay (if it’s not already sold out)! Once they step inside, guests will see how the interior was influenced by the environment around the hotel as well as some popular design trends. For example, pops of color and patterns can be found in the guest rooms tying in decor themes local to Farmington, NM. Travelers will also benefit from the layout of the guest rooms which are arranged to encourage separate spaces for relaxing, working, dining, and living. Amerail Systems Pro Tip: Travelers are much more likely to book, recommend, or revisit a hotel when they can see the effort made to keep your hotel up-to-date. 2 & 3 Birmingham, AL & Santee, SC - Hampton Inn by Hilton Both Hampton Inn hotel renovations pictured here are successful PIP fulfillments that follow the V8 model provided by Hilton but with their own unique charms. Each transformations façade upgrades are like night and day with sleek porte-cocheres, faux wood accents, warm lighting, modern elements (like the V8 signature fin), and of course some creative framing around the windows. With the renovations made to the exterior pool area, guests can enjoy the biophilic ambiance provided by large windows and wood paneling while enjoying a swim or a sunny day. By incorporating things into the design such as natural elements and large windows that overlook the hotels' landscape and water features, we can prompt & fulfill biophilia - the human desire to be in nature. Prompting and fulfilling biophilia can help to improve the wellness of those staying in these hotels because of the beneficial effects nature and biophilic design have on mental health. Amerail Systems Hotel Renovation Company Pro Tip: Travelers are constantly on the hunt for unique spaces and spaces that encourage wellness - incorporating these needs into your hotel design will help you stand out among the competition but they will also help your guests feel more relaxed thus reducing any potential for friction. 4 Overland Park, KS - Springhill Suites: If you’ve ever visited a Springhill Suites hotel you know just how inviting and welcoming they are and who could forget the bouquet of Chupa Chup lollipops waiting for you when you enter? Our goal with this project was to provide an inviting and colorful design-build renovation that truly captured the fun and welcoming nature of the hotel chain. To do this, we redesigned the beige mono-tone exterior to one with fun pops of blue against a fresh white exterior as well as faux wood accents highlighting the entrance to the hotel and a stunning porte cochere. These upgrades successfully portray the brands peaceful, welcoming, inviting, and fun nature. Now all that’s left to do is welcome in all the travelers and passersby who can’t wait to get their favorite Chupa Chup while enjoying a stay that feels just enough like a home away from home. 5 Palm Coast, FL - Hilton Garden Inn: Visiting Florida any time soon? If you're not staying at the Hilton Garden Inn in Palm Coast, FL you're missing out! With the use of bold and bright colors and patterns, we were able to successfully provide this Hilton Garden Inn with an on-trend, "Maximalist" inspired interior remodel. Everything from the furniture and paint to the art and lighting has helped transport this Hilton Garden Inn to the year 2024 and beyond. Along with the maximalist design, bleisure guests can now enjoy working and networking in the many remodeled spaces available to them. Guests of this beautiful hotel will find that there’s no shortage of desks, tables, and areas to meet up with potential clients or coworkers while working and an abundance of spaces for relaxation and fun when work is done. For example, the newly remodeled shop provides a seating area to enjoy snacks and while being positioned in a convenient area it is separated enough from potential work areas that it can help guests feel more relaxed when visiting it. Another great example of separating potential work areas and relaxation areas is the hotel bar. To create a sense of separation between work and play, the bar is away from potential workspaces and has a column next to it helping to enhance coziness and separateness of the space. Whether it be one of the many spaces in the lobby, at the bar or in the rooms, this hotel has listened to the demands of travelers and we have helped to fulfill them. Amerail Systems Pro Tip: Travel trends can give you great insight into the wants and needs of guests which can help inspire new designs for your property. For example, bleisure travelers are guests who are traveling for work and for pleasure. Due to the rise in WFH (Work From Home) or hybrid work schedules this has not only become possible but has increased in popularity. Acting on that travel trend by increasing the amount of space available for guests to work and creating an environment where they can separate work from leisure will help you stand out among the competition. 6 Richardson, TX, - Courtyard by Marriott: From worn to WOW, you can’t beat the renovations to this hotel! When guests arrive to the Courtyard by Marriott in Richardson, TX they’ll be greeted by a beautifully renovated hotel. Our exterior renovation on this stunning property included updating the porte cochere to reflect a more modern/sleek design, adding faux wood paneling accents to the façade, adding comforting lighting, and repainting the building. With just a few key changes, this Courtyard has positioned itself above the competition. Amerail Systems Pro Tip: At Amerail Systems we provide every client with value-engineered solutions to their hotel renovations without sacrificing quality. Fulfill your PIPs and remodel your hotels with us to get the best ROI and increase RevPAR. 7 Casper WY, - Best Western: Have you ever seen hotel rebranding magic like this? With a fresh paint job and a custom porte cochere this hotel has been transformed from a Clarion to a Best Western that perfectly unites with its mountain range backdrop. These upgrades help the hotel fit in with its surroundings, making it feel like the environment around it reflects the integrity of the hotel. From the second they arrive guests are greeted with a warm and welcoming porte cochere constructed from wooden beams and designed to resemble the cabins and A-frames typically found in mountainous areas. No matter the weather, guests arriving at the Best Western in Casper, WY will be able to unpack their belongings stress-free underneath a cozy porte cochere. Amerail Systems Pro Tip: Stand out among the competition with customized design elements. If your flag allows for unique and custom features such as the custom PC (porte cochere) featured above, take advantage of the opportunity to give your property an element that will distinguish it from the competition. Customizing hotel design to fit the environment surrounding it is also a great way to stand out. 8 North Olmstead, OH - LaQuinta: From outdated to outstanding with the help of the hotel renovation experts at Amerail Systems. This LaQuinta in North Olmstead, Ohio received a successfully fulfilled PIP and brand-new exterior design that brought it up to date. Warm and creative lighting on the exterior illuminates the façade and adds dimension to it welcoming guests in with a feeling of safety and being at home no matter what time it is. Curb appeal is improved with a more modern porte cochere attracting the attention of those who are staying at or passing by the hotel. Aspects of the remodel such as having the logo painted on the façade reflect the maximalist design trend of today and show that the hotel is more playful and unique. 9 Metairie, LA - Courtyard: Out with the old and in with the new! Located in Metairie, Louisiana, this Courtyard by Marriott has received a complete exterior hotel renovation leaving it with a more modern and up-to-date finish. Renovations included a fresh paint job and updated porte-cochere to welcome guests as soon as they approach the hotel. Upon entry, travelers can also find beautiful landscaping in front of the hotel which can be enjoyed from the outside or from inside the lobby through the large windows on the façade. Using a biophilic design like this allows the interior and exterior to blend, giving guests a taste of nature as soon they they arrive. 10 Huntsville, AL - Hilton Garden Inn: Take a peek into our stunning Hilton Garden Inn interior renovation located in Huntsville, Alabama. Not only has this project modernized the interior, but it also leans into maximalist design as well. The bold wallpapers, bright carpets, and textured furniture give common areas and rooms a much more playful feel than before. In addition to maximalist design, their in-room features such as a mini fridge, microwave, couch, and desk are beneficial for extended-stay guests. Amerail Systems Pro Tip: One trend taking the hospitality industry by storm is extended stay hotels. With the ability to work from home, travelers are staying at hotels longer than usual. Designing for longer stays and including amenities that help make them more comfortable will distinguish your hotel from the competition. Traveling nurses, bleisure guests, families who want to vacation together, and more will be drawn to your property because of these enhancements.

  • Hotel Design Trends 2024

    Hotel design trends are constantly evolving and navigating these trends as a hotelier can be a lot to keep up with. Staying on top of trends in the industry will allow your hotel to stick out among the competition and keep your guests returning to your hotel! Here are the top trends that hotels and their guests are looking for in the year of 2024: Maximalism Health and Wellness Spaces Sustainability & Biophilic Design Hybrid Work Spaces Customization/Personalization Technology integrated living Extended Stay Maximalist Hotel Design Maximalist design is a bold aesthetic that embraces excess, characterized by an abundance of elements, colors, patterns, and textures. It emphasizes a more playful and expressive approach to design. When designing or updating your hotel, maximalism can be incorporated in many different ways. Using bold colors and patterns in lobbies, bars/restaurants and other common areas is a sure way to show your uniqueness. This can be applied to walls, carpets, furniture, and art. A lot of the time, you will find maximalist design in boutique hotels, but this trend is making its way into mainstream hotel design trends. Health and Wellness Spaces in Hotels Recently, it has become a lot more common for people to stay at a hotel just as a getaway or an escape from their everyday life. Interior designers for hotels have noticed this and want to incorporate more ways for guests to relax during their stay. Hotels have been incorporating amenities like: Spa facilities Fitness centers and exercise classes Healthy dining options Outdoor spaces Sleep focused amenities Mindfulness and relaxation activities Not only does adding these amenities enhance your brand image among the market of health and wellness tourists, but it also introduces the world of wellness travel to the rest of the hotel market. Sustainability Design in Hotels A while back, sustainability was talked about in the hotel industry as “nice to have”. Today, sustainability is one of the most important features for hotels to incorporate for their guests. More and more people have started to make “eco-conscious” travel choices and have not looked back since they made the switch. Not only does incorporating sustainable design make your hotel more environmentally responsible, but it can also enhance your guest experience. Here are a few ways to incorporate sustainability into your hotel: Energy-efficient Lighting Energy-efficient Windows Sustainable Building Materials Recycling/Waste Reduction Sustainable Transportation Hybrid Work Spaces in Hotels Since the pandemic, designing for the hybrid workforce will now be a demand in the hotel industry, not a request. Hotels have been adapting to remote workspaces and flexible schedules, allowing their guests to feel comfortable enough that they can work from the comfort of their own hotel. Multi-functional spaces in rooms are becoming very common. These rooms can serve as offices, gyms, and/or relaxation areas all at the same time. Many hotels have started to stray away from an abundance of storage in rooms. Travelers nowadays don’t even unpack their suitcases while away, so using the space for other work-from-home amenities rather than storage will be a trend we see a lot in 2024. Modular design and convertible furniture are crucial in achieving successful hybrid workspaces. Moving the room around to your liking can make you feel like you are in the office one second, and relaxing on vacation the next. Customization/Personalization in Hotels More frequently, guests are now asking hotels to offer a more customized experience while they are enjoying their stay. It is important to make guests feel important so personalizing their stay will increase the chances of them returning. With the help of both an interior designer and the hotel’s staff, you are able to create the stay of any customer's dream. Custom furniture, handcrafted local decor, and personalized local artwork are all ways to customize your hotel. Interior designers often work closely with their clients to create an environment that reflects their unique tastes and preferences. You want your guests to feel at home as soon as they step through the doors of the hotel. Guests want to feel seen so giving them an experience they won't forget should be the main goal with every guest. Going above and beyond with customizing your services tailored to each guest will make your hotel stick out. Here are some ways your hotel can personalize and customize services for your guests: Acknowledge returning guests by offering discounts and upgrades to thank them for their loyalty Assign a one-on-one concierge to help with any requests during their stay Provide special treatment options based on preference Recommend local attractions or activities based on the preference of the guest Leave guests personalized notes Making your guests feel extra special will give you a higher chance of them coming back to your hotel and/or recommending your hotel to future possible guests! Technology in Hotels Most hotel guests today now have expectations that their experience at a hotel will be filled with technology and high-tech amenities. Catering these needs to guests can elevate the time they will spend at your hotel, making them feel at home. Smart hotels are becoming increasingly popular and we are sure to see more of them pop up over the next few years. Some tech features that you might see in a hotel can include but not limited to: Voice controlled lighting Virtual check-in/out Contactless payments AI powered home assistants A lot of hotel brands now have their own apps that allow guests to control a large portion of their stay directly from the app. These apps can control personal needs like changing the room temperature, ordering room service, changing the lighting or even closing the blinds! Tip: It is important to ensure that your technology is user-friendly. Just because a large portion of the demographic is used to tech-based operations, not everyone will be able to use it the same. Extended Stay Hotel Trends Extended-stay hotel design has been a trend we have seen pop up just over this past year. It is a cost-effective and convenient alternative to renting traditional apartments or staying at a regular hotel long-term. There are many features in an extended stay hotel that set themselves apart from a traditional stay hotel. This can typically include: In-room wifi with high-speed internet access In-room TVs with streaming services like Netflix, Hulu, YouTube, and more On-site laundry Fully stocked kitchens (fridge, microwave, sink, garbage disposal, oven) Recreational facilities (pool, hot tub, gym) Since remote/hybrid work has become popular, hoteliers have found that extended-stay hotels offer the perfect blend of productivity and comfort. It allows travelers to set up a temporary office in the spacious extended-stay rooms. They are able to seamlessly balance their work responsibilities with their leisure activities. Extended-stay hotels are also known for being less expensive to build and operate, in comparison to full-service hotels. Read more about extended-stay hotels here: https://www.amerailsys.com/post/how-to-renovate-for-extended-stay-hotels Wrapping Up 2024's Hotel Design Trends In the year 2024, hotel trends will continue to evolve and change as time goes on. Staying on top of the trends will allow your hotel to grow and flourish, making it a place that your guests feel comfortable enough to return to. Hotels are a place where people can escape their real life, so making them feel as comfortable as possible from check-in to check-out should always be your number one goal. Here at Amerail Systems, we have more than 35 years of experience managing hotel renovations nationwide. We have dedicated our time to understanding the nuances of the hotel industry while providing top-tier renovations.

  • How To: Renovate for Extended-Stay Hotels

    Popularity and growth of extended-stay hotels have grown significantly over the last few years. Travelers have proven that they prefer these accommodations with high occupancy rates and hotels have shown that they’re listening to the wants and needs of guests. Because of the flexibility that remote work, bleisure travel, etc. provides, today's travelers are seeking places that help them balance their work and social life while also fulfilling their travel goals. Many brands are embracing extended-stay hotels not only to offer guests comfortable places to work, live, and rest but also because of the return on investment this type of property offers. Longer stays typically equate to lower labor and operating costs. What is an Extended-Stay Hotel? Extended Stay hotels; also known as long-term stay hotels, provide guests with amenities and services that cater to longer stays (normally 5-7+ days). This is a cost-effective alternative to short-term renting apartments or townhouses. These hotels offer a “home-away-from-home” for businessmen, traveling medical professionals, people on extended vacations, and more. Extended-stay hotels offer the perfect blend of comfort, productivity, and living spaces for guests. What is the Difference Between Traditional Hotels and Extended-Stay Hotels? The main difference between a traditional and an extended-stay hotel is the price (including what guests are billed for), the function of the hotel and its operations, and often the amenities. Because guests are guaranteed to stay longer at extended-stay properties the average price per night will be lower than in a standard hotel where the price is higher because guests typically are not renting rooms for weeks on end. What Amenities Are Typically Included in Extended-Stay Hotels? Fully Equipped Kitchen or Kitchenette: Kitchenettes including a refrigerator, microwave, stovetop or cookware, and utensils are typically provided to allow guests to prepare their own meals. Some higher-end properties may also include a dishwasher. Separate Living and Sleeping Areas: Many extended-stay hotel rooms are designed with separate living, working, and sleeping areas to provide more space, privacy, and create a more home-like feel. Room design may include a sleeping area and living/eating area with a partition between the two, multi-functional workstations/entertainment centers that can be moved around depending on guests needs, comfortable, and modular furniture, outlets in furniture, kitchenettes, plenty of storage and shelving, blackout curtains and more. Workstation: A dedicated workspace with a desk and chair is typically provided in the room to accommodate guests who need to work during their stay. Laundry Facilities: On-site laundry facilities, such as washers and dryers, are commonly available, allowing guests to do their laundry without leaving the property. Higher-end properties or properties that want to stand out among the competition may offer in-room laundry facilities. Complimentary Breakfast: Many extended-stay hotels offer complimentary breakfast, often in the form of a continental breakfast or a hot breakfast buffet. Fitness Center/In-Room Fitness Amenities: A fitness center with exercise equipment is often available to help guests stay active during their stay, but more hotels have been leaning into wellness and offering rooms with exercise equipment in them. Grocery Shopping Service: Some extended-stay hotels offer a grocery shopping service, where staff can stock your kitchen with groceries for you. Weekly Housekeeping: Extended-stay hotels typically provide housekeeping services on a weekly basis rather than daily, helping to reduce costs. Social Spaces: Common areas, such as a lounge, courtyard, bar, and outdoor spaces where guests can socialize, eat or relax are typically provided. Pet-Friendly Policies: Many extended-stay hotels are pet-friendly, allowing guests to bring their pets for their extended stay. On-Site Convenience Store: Some extended-stay hotels have on-site convenience stores or markets where guests can purchase snacks, drinks, and essential items. Shuttle Service: Depending on the location, some extended-stay hotels may offer shuttle services to nearby business districts, airports, or other attractions. Fun Fact! Some luxury extended-stay hotels might offer more specific amenities like parking spaces, dog parks, on-site grocery or liquor stores, lounges, movie theaters, & 24/7 guest services. Why Did Extended-Stay Hotels Become a Trend? When the pandemic touched down in the United States in 2020, the remote work craze started and altered how people approach their “work from home” lifestyle. Hotels realized that if they wanted to keep business, they needed to adapt to what travelers would be most interested in. Extended-stay hotels have not only gained popularity because of the pandemic, but also because of their cost-effective rates. Regular hotels are normally much more expensive per night, especially if you are staying for a long period of time. Extended-stay hotels often tailor their prices for lengthier stays. Typically the longer a guest stays, the lower the nightly rates go down. What Are Guests’ Expectations When Staying at an Extended-Stay Hotel? Because extended-stay hotels have become such a big trend since the beginning of the pandemic, hotels must figure out what travelers are most interested in when visiting. Today’s travelers not only seek comfort and convenience during their stay but also are looking for unique experiences that make their trip memorable. Extended-stay hotels often incorporate local design and culture into their decor. This creates a sense of community within the hotel while also making it stand out within its market. Brands Getting in on Extended-Stay Almost all of the top hotel brands have been quick to adapt to the extended stay trend. Some of the top brands including Hyatt, Wyndham, Hilton, and Marriott have taken their own unique spin on the extended stay trend. Hyatt Hotels announced in April of 2023 that they are opening a new brand of extended-stay hotels called “Hyatt Studios”. Hyatt’s primary motivation when opening this extended-stay brand was to ensure that guests could find a reliable extended-stay option, even if there were no other Hyatt Hotels in the area. Wyndham also announced “ECHO Suites” in November 2022. Wyndham has said that the brand was created to help maximize effectiveness and reduce operating costs all while providing a “home away from home” option for long-term guests. Hilton recently has announced they are adding an “apartment-style, extended-stay brand” called “Project H3”. One of the main focuses that Project H3 is trying to achieve with his new brand other than extended-stay is providing accommodations in strategic locations like close to hospitals, college campuses and military bases. “StudioRes” by Marriott is the newest extended stay hotel brand announced out of the bunch. Marriott says that they intend this brand to be used for travelers and guests who are looking to stay for 20+ nights while also looking to only spend about $80 per night. How to Convert your Hotel into an Extended-Stay Property Extended-stay hotels offer cost-effective and more comfortable solutions for travelers staying somewhere long-term and converting a traditional hotel into an extended-stay hotel does not have to be as challenging as it sounds. Are you looking to convert one of your traditional hotels into an extended-stay hotel? Here’s a brief guide on how to achieve this: Assessment and Planning: The first step in transitioning into an extended stay property is conducting a thorough assessment of your existing hotel's layout and infrastructure. Create a detailed plan that outlines the necessary renovations and design changes to accommodate extended-stay guests. Obtaining PIPs from existing extended-stay hotels as references for necessary improvements can help in your renovation process. Find the Right Contractor Once you’ve determined which extended-stay hotel you’d like to convert to, consult with an experienced contractor to determine if your hotel is able to meet the requirements of extended-stay properties. Finding a contractor who has experience in hotel renovations and conversions provides hoteliers with a huge advantage. Contractors who specialize in remodeling hotels understand and know the specific needs of hospitality renovations. Room Redesign: Modify guest room layouts to include fully equipped kitchens or kitchenettes with appliances, cookware, and utensils. Create separate living and sleeping areas to offer more space, privacy, and create a home-like feel. Incorporate modular and moveable workspaces with desks and comfortable chairs to cater to guests who may be working during their stay. Further improve guest experiences with more outlets, smart room capabilities, comfortable and stylish furniture, blackout curtains, and increased storage such as added shelving. Common Area Upgrades: Review PIPs from extended-stay hotels to identify common area improvements. Typically these improvements include enhanced common areas, such as lounges and fitness centers. Consider adding outdoor grills and picnic areas for guests to enjoy outdoor meals. Laundry Facilities: Install on-site laundry facilities with complimentary washers and dryers to accommodate long-term guests' needs. Refer to the chosen PIP to ensure laundry facilities meet industry standards. Technology Integration: Upgrade internet connectivity to offer high-speed, reliable Wi-Fi for guests who may work or stream content. Include smart technology in rooms such as smart TVs, customizable lighting, and temperature settings, and furniture with outlets for charging devices in common areas and in rooms. Accessibility Features: Make necessary adjustments to accommodate guests with disabilities, including ramps, wider doorways, and accessible bathrooms. Furniture and Fixtures: Choose durable, high-quality furniture and fixtures that can withstand the wear and tear associated with longer stays while also ensuring that it is comfortable and reflective of the current design trends. Soundproofing: Invest in soundproofing to minimize noise disturbances, which can be a concern for extended-stay guests. Energy Efficiency: Upgrade lighting, windows, and HVAC systems to improve energy efficiency, reducing operational costs. Interior Design and Décor: Select interior design elements and décor that create a comfortable, homey atmosphere to make extended-stay guests feel more at ease. Compliance and Regulations: Ensure that all renovations comply with local building codes, zoning regulations, and accessibility standards. Before starting any renovations, give your hotel a walkthrough to make sure everything is up to code, working correctly, and is meeting all the requirements. Team up with your contractor and/or architect to ensure your hotel property's renovation will go smoothly. Getting everything in order before renovations kick-off will allow for a much smoother process. Project Management: Employ experienced project managers or contractors to oversee the renovation work. Use PIP cost estimates as benchmarks for budgeting. Phased Renovation: Consider conducting renovations in phases to minimize disruption to existing guests and maintain revenue streams during the transformation. Conclusion Renovating a traditional hotel into an extended-stay property requires careful planning, investment, and attention to detail to create a comfortable and functional environment for longer-term guests. Make sure the renovation work aligns with the needs and expectations of extended-stay travelers to provide them with the best possible "home away from home" experience. Comparing PIPs from existing extended-stay hotels can provide valuable insights and best practices that help ensure your renovated hotel meets industry standards and guest expectations. In conclusion, the popularity and growth of extended-stay hotels have significantly increased in recent years, driven by evolving traveler preferences, including remote work and a desire for more flexible, cost-effective accommodations. As extended-stay hotels continue to thrive and evolve, hotel brands across the industry are joining the trend by creating their own unique extended-stay offerings. Converting a traditional hotel into an extended stay property is a strategic move, but with careful planning and a focus on delivering exceptional amenities and services, it can be a successful and sustainable endeavor that appeals to a wide range of travelers.

  • What is a Hotel Property Improvement Plan (PIP)?

    Introduction What is a hotel PIP (Property Improvement Plan)? In the hospitality industry, maintaining a competitive edge and meeting the evolving needs of guests is paramount for the success of any hotel. To achieve this, hotels undergo a Property Improvement Plan (PIP) process. In this comprehensive guide, we will explore the definition of a Hotel PIP or Property Improvement Plan, its significance, frequency, and how Amerail Systems can assist hoteliers in streamlining this vital process. Understanding the Basics: What is a Property Improvement Plan (PIP) in the Hotel Industry? A Hotel Property Improvement Plan (PIP) is a detailed strategy and set of requirements that a hotel owner or operator must follow to upgrade and renovate a hotel property. Essentially, it's a roadmap for improvements that ensure the property aligns with evolving brand standards and remains competitive. Key Components of a Hotel PIP: Scope of Work: The PIP outlines the specific areas of the hotel that require improvement or renovation. This could include: guest rooms common areas Landscaping signage, and more Budgeting: A critical aspect of any PIP is the budget. It details the estimated costs associated with each improvement, helping owners and operators plan their financial investments. Timeline: PIPs include a timeline for completion, specifying when each aspect of the plan should be accomplished. Meeting these deadlines helps to minimize disruption to guests and maintain brand standards. Quality Standards: Hotel brands have specific quality and design standards that must be met. These standards will be outlined in the PIP to ensure consistency across the brand. Compliance: PIPs also address regulatory compliance, including safety codes, ADA (Americans with Disabilities Act) requirements, and local building codes. Why are Hotel PIPs Necessary? Hotel PIPs serve several essential purposes: Maintaining Brand Standards Most hotels operate under a franchise or brand, such as Marriott, Hilton, or Hyatt. To maintain consistency, brands will require properties to adhere to their evolving standards including everything from aesthetics to service quality. A PIP ensures that hotels under a brand's flag remain in line with evolving standards. Guest Satisfaction Improvements made through a PIP often lead to enhanced guest experiences. Upgraded amenities, better facilities, and improved aesthetics can attract more guests and garner positive reviews & brand loyalty. Competitive Edge The hotel industry is highly competitive. By continually upgrading and renovating, a hotel can stay ahead of the curve and offer something fresh and appealing to guests. This is especially important in today's market where guests have higher standards for aesthetics, technology, and amenities. Learn more about design trends in hotels here Investment Protection A well-executed PIP can protect the owner's investment. Maintaining the property's condition and value ensures that it remains a profitable asset over the long term. How Often Do Hotel PIPs Occur? The frequency of Hotel PIPs varies based on several factors: Brand Requirements Hotel brands typically have a specific schedule for PIPs. These usually range from every five to ten years, depending on the brand's standards and market conditions. The best way to know when you should expect a PIP is to find out when your property was last renovated and do a quick search on whether there is a new design standard for your brand. If your hotel has a design from 10+ years ago, you may be due for a PIP. Click Here to learn more about Navigating & Negotiating your PIPs. Property Age and Condition Older properties or those in need of significant renovations may require more frequent PIPs to bring them up to modern standards and compete effectively. Market Demand Look out for changes in market trends, customer preferences, or new competitors. These things can trigger the need for a PIP and are good indicators of what’s to come. Staying competitive is a constant challenge that the hotel industry faces and Property Improvement Plans (PIPs) are how they solve it. Ownership Changes When a hotel changes ownership or management, the new stakeholders may initiate a PIP to align the property with their vision and objectives. If the new owners decide to convert the hotel, they will also need to fulfill the requirements of the new brand's latest PIP. Navigating the PIP Process While Hotel Property Improvement Plans offer numerous benefits, they can be complex and demanding undertakings. Navigating the PIP process requires careful planning, collaboration, and attention to detail. Additional insights into how to successfully manage a PIP: Thorough Assessment & Prioritization Before initiating a PIP, conduct a thorough assessment of the property. Identify areas that need improvement or repair and prioritize them based on their impact on guest satisfaction and brand standards. For example, if you notice water damage on your exterior this should take priority when planning your PIP fulfillment. Budget Management Effective budget management is critical. Create a detailed budget that includes all costs associated with the PIP, from construction to technology upgrades. Be prepared for unexpected expenses by setting aside a contingency fund. Usually, hotels will include renovation expenses in their CapEx Budgets for the year. Learn more about CapEx Budgets Click Here Hiring an Experienced PIP Contractor Look for experienced professionals who have a track record of successful PIP execution in the hospitality industry. Hiring a hotel renovation team experienced in PIP fulfillment can be invaluable and help to ensure that the PIP stays on schedule and within budget. Contractors who specialize in hotel renovations and PIP fulfillment will have a deep understanding of the processes which is crucial to a successful PIP. With over 35 years of PIP experience, Amerail Systems is the top choice for hotels seeking a smooth renovation/PIP fulfillment process. Compliance and Permits Ensure that you have a clear understanding of local regulations, building codes, and permits required for the PIP. Typically your contractor will be able to help you with this, especially one experienced in hospitality renovations and PIPs. Amerail Systems: Streamlining Hotel Property Improvement Plans One of the critical aspects of executing a successful Hotel PIP/Property Improvement Plan is selecting the right partners and vendors. Amerail Systems is a leader in providing expert PIP fulfillment and renovations to the hospitality industry. Here's how Amerail Systems can help streamline your PIP process: Expert Consultation Amerail Systems' team of experts can work closely with hotel owners and operators to assess their specific needs and goals. This initial consultation helps to understand how we will navigate the PIP to align with the property's unique requirements. Cost-Effective Solutions Amerail Systems understands the importance of budget management in PIPs. We offer cost-effective value-engineered solutions that maximize the value of every dollar invested, ensuring that the property's improvements are both high-quality and affordable. Project Management Executing a PIP can be a complex and time-consuming process. Amerail Systems project managers oversee every aspect of the plan, from procurement to construction. Ensuring that the project stays on schedule and within budget. Compliance Assurance With extensive knowledge of industry regulations and standards, Amerail Systems ensures that all PIP requirements, including safety and accessibility codes, are met. This minimizes potential legal issues and ensures the property remains in good standing with brands. Quality Assurance Amerail Systems takes pride in delivering quality improvements that not only meet but often exceed brand standards. Our attention to detail ensures the property is ready to WOW guests upon completion. Procurement Expertise With over 35 years of experience in the industry, we have established relationships with suppliers across the U.S. which allow us to procure materials and services efficiently. These relationships help us provide cost savings and on-schedule project completion. Customized Solutions At Amerail Systems we recognize that every hotel property is unique. We tailor our services to meet each property's specific needs and challenges, ensuring a personalized approach to PIP execution. How We’ve WOW’d Hoteliers Amerail Systems has been helping hoteliers fulfill PIPs for 35+ years. We provide the highest quality interior/exterior hotel renovations & PIP fulfillment, managed by our in-house professional project management team to ensure that your hotel has the WOW factor. Click Here to see Amerail Systems’ renovation portfolio Conclusion In the ever-evolving world of hospitality, a Hotel Property Improvement Plan (PIP) is a crucial tool for maintaining brand standards, enhancing guest experiences, and staying competitive. The frequency of PIPs depends on various factors, including brand requirements, property conditions, market demand, and ownership changes. To successfully execute a PIP, partnering with experts like Amerail Systems can make all the difference. Our expertise, cost-effective solutions, project management services, compliance assurance, and commitment to quality, can help hotel owners and operators navigate the complexities of the PIP process efficiently and effectively. A Hotel PIP is an investment in the future of the property, ensuring its long-term profitability and guest satisfaction. By understanding the definition and significance of a Hotel PIP, and by choosing the right partner, hotel owners and operators can embark on a path to success in the competitive world of hospitality, delivering exceptional guest experiences and staying at the forefront of the ever-evolving hotel landscape.

  • Guide to Hotel CapEx Budgets for 2024

    For hotel owners, managing a capital expenditure (CapEx) budget is a critical aspect of ensuring their property remains competitive, appealing, and profitable in the long run. Capital expenditures include investments in the hotel's physical assets, such as: Renovations Repairs Equipment upgrades Expansion projects Well-thought-out CapEx budgets can help improve guest experiences, extend the hotel's life cycle, and ultimately lead to increased RevPAR & ROI. In this month's guide, we will delve into the importance of including hotel renovation and repairs in your CapEx budget for 2024 as well as explore strategies for great budget planning and management. Understanding the Importance of CapEx Budgets 1.1. Capital Expenditures vs. Operational Expenditures Before diving into the specifics of CapEx budgets, it's important to differentiate them from operational expenditures (OpEx). OpEx refers to day-to-day expenses like utilities, wages, and consumables. CapEx deals with long-term investments that generate value over several years. Including renovation and repairs in CapEx budgets allows hotel owners to allocate resources while ensuring the hotel's life and competitiveness. 1.2. The Role of CapEx Budgets in Hotel Sustainability A well-planned CapEx budget should align with a hotel's long-term vision to ensure sustainability in an ever-changing industry. By adding renovations and repair costs to thier budgets, hotel owners can avoid the stress that unexpected costs or renovations can sometimes bring all while improving curb appeal, improving guest satisfaction, and meeting industry standards when fulfilling PIPs. Planning your 2024 CapEx Budget 2.1. Conducting a Property Assessment To kickstart the budget planning process, hotel owners should conduct an analysis of their property. This involves inspecting the physical condition of the building, its systems, and amenities, while identifying areas that will require immediate attention. Consulting with maintenance staff, seeking professional inspections, and gathering guest feedback can provide valuable insights into what renovations and repairs should be included in your hotel CapEx budget for 2024. 2.2. Prioritizing Renovations and Repairs Once the above step is complete, it's important to prioritize renovations and repairs based on urgency, guest impact, and potential ROI. Certain areas, such as guest rooms, bathrooms, common areas, and technology, are often the most important to update due to their direct influence on guest experience and satisfaction. While those areas of a hotel are very important to update, it’s important to budget for any exterior renovations and repairs your hotel may need. For instance, PIPs or Property Improvement Plans often require some exterior work. Whether it be painting or a complete remodel, if you are expecting a PIP, ensure that you allocate funds in your CapEx budget to fulfill it. Remember to always include extra in your budget for unexpected costs during renovations and repairs such as repairing water-damaged EIFS. 2.3. Long-Term Vision and Investment Objectives Hotel owners should remember to align their CapEx budget with their long-term vision and investment objectives. Considerations such as market trends, anticipated guest demands, and competitor analysis should guide decisions on where to allocate resources. Balancing short-term returns with sustainable long-term growth is vital. 2.4. Cost Estimation and Contingency Planning Accurate cost estimation is crucial in developing a realistic CapEx budget. Gathering quotes from contractors, suppliers, and vendors for renovations and repairs will help create a well-informed financial plan. As mentioned above, it’s important to allocate a portion of the budget as a contingency fund to handle unexpected expenses that may arise. Managing your 2024 CapEx Budget 3.1. Establishing a CapEx Reserve Fund Hotel owners should consider establishing a dedicated CapEx reserve fund. This fund acts as a financial safety net, ensuring necessary capital expenditures are met without compromising day-to-day operational requirements. A reserve fund can be funded through regular contributions from the hotel's operating income. 3.2. Adopting a Data-Driven Approach Effective CapEx budget management relies on data-driven decision-making. Utilize historical data on your hotel's maintenance costs and guest feedback to identify areas that require immediate attention and predict future expenses accurately. 3.3. Implementing Preventive Maintenance Measures Preventive maintenance is crucial in maximizing your property's longevity and minimizing unexpected repair costs. By scheduling regular maintenance checks and addressing potential issues proactively, hotel owners can reduce costly emergency repairs in the long run. 3.4. Evaluating ROI and Performance Metrics Hotel owners must continually assess the return on investment (ROI) of their CapEx projects. Tracking performance metrics, such as guest satisfaction scores, online reviews, and revenue growth after renovations, helps determine the success and effectiveness of the budget allocation and can help owners prepare for next year's budget. Conclusion In conclusion, planning and managing CapEx budgets for 2024 are important for hotel owners aiming to achieve sustainability and profitability. Including renovation and repairs in the budget ensures that the hotel remains competitive, appealing, and compliant with industry standards. By prioritizing the right projects, aligning with long-term vision, and adopting data-driven strategies, hotel owners can make informed decisions that lead to improved guest experiences and increased revenues. A well-maintained property not only attracts guests but also strengthens the hotel's brand reputation, fostering loyalty and setting the stage for a prosperous future.

  • Guide to Fulfilling Hotel PIPs:

    5 Expert Tips Every Hotel Owner and Management Company Should Know At Amerail Systems we understand that properly fulfilling a Property Improvement Plan (PIP) can be a daunting task for hotel owners and hotel management companies. But with the right team, proper planning, a focus on guest satisfaction, and industry trends, we can successfully fulfill your PIP together and create a hotel that meets brand standards while remaining unique and inviting to guests. A Property Improvement Plan (PIP) is a list of updates, renovations, or improvements required to bring a hotel up to specific brand standards. A PIP aims to enhance guest satisfaction, improve the hotel's image, and increase revenue per available room (RevPAR). In this guide, prepared by nationwide hospitality renovation company Amerail Systems, we provide expert insight into what it takes for hotels to fulfill their PIPs successfully. From understanding your PIP to prioritizing upgrades, assembling the right team, and successfully implementing hotel renovations, this guide will help you navigate your next PIP with confidence. Our 5 Tips for a Successful PIP: 1. Understanding the PIP and Prioritizing Upgrades: As stated above, a Property Improvement Plan is a detailed document/list that outlines the renovations and improvements necessary to meet the hotel brand's standards. This list may include upgrades to: Mechanical systems Plumbing Electrical Guest Rooms Corridors Fitness Centers Meeting rooms Common Spaces Technology and more. Upgrades required in a PIP are meant to help increase RevPAR, guest satisfaction, and loyalty. Steps to Understanding the PIP & Prioritizing Upgrades: 1.1 Study the PIP in Detail: Review your PIP carefully so you understand the scope of work, the date it needs to be fulfilled by, and the requirements set by the brand. Identify the non-negotiable aspects, and look for areas that offer some flexibility for customization or are not necessary at the moment. 1.2 Prioritize the Upgrades: Collaborate with your hotel’s management team to prioritize upgrades based on the brand's requirements and your hotel's specific needs. Remember to focus on high-impact areas that directly influence guest experience and revenue generation such as guest rooms, common areas, and fitness centers. 1.3 Negotiate the PIP Timelines: Once you find a hotel PIP contractor who has provided you with a timeline for the renovations, reach out to the brand responsible for creating the PIP to discuss the proposed timelines & due date. When reaching out, negotiate a realistic schedule based on the timeline received that allows you enough time to make any necessary changes and aligns with your hotel's operations and busy season. We suggest getting started ASAP to allow for extra time in case unexpected issues arise such as bad weather, unforeseen water damage, etc. At Amerail Systems we work closely with our clients to create a renovation schedule that works for them and their guests. 1.4 Embrace Personalization with Brand Standards: While adhering to brand standards is crucial, don't be afraid to add personal touches that make your hotel unique. Strive to strike a balance between brand consistency and your hotel's individual identity, while keeping in mind that all changes should be approved by the brand. Our in-house design team will help your hotel stand out by customizing its exterior based on your vision and budget while adhering to brand standards. 2. Assembling an Experienced PIP Services Team: A successful PIP relies heavily on assembling the right PIP services team. Hiring an experienced hospitality renovation company like Amerail Systems with extensive experience will ensure a smoother and more efficient process. 2.1 Partner with a Specialized Hospitality Renovation Company: Why should you choose a company specialized in hospitality renovations to complete your PIP? Working with experts in hospitality renovations will ensure a successful PIP, enhance the guest experience, and improve your hotel's functionality and aesthetics. A company specialized in hospitality renovations and with a proven track record in handling PIPs will have the necessary expertise, knowledge of brand standards, and experience to guide you through the process with ease. At Amerail Systems, we make fulfilling your PIPs easy. Our deep understanding of hotel design and the hospitality industry allows us to provide you with value-engineered, cost-saving solutions. Contact Us today to have your PIP reviewed by our expert team & get started on your renovations. 2.2 Plan and Schedule with Precision: Once you have your team in place, it’s time to start planning and scheduling your PIP. To minimize guest disruptions and maximize efficiency, you should aim to carry out the majority of renovations during your hotel's slow season. If you’re working with Amerail Systems, our project managers will work closely with your hotel’s management to create a renovation schedule that works best for your team and your guests. 2.3 Ensure Guest-Friendly Renovations: Implement guest-friendly strategies by putting up signage around the hotel to inform guests of ongoing renovations, inform your guests via email and/or social media, and train your staff on how to maintain guest satisfaction while undergoing renovations. To minimize disruptions, for interior renovations, we recommend renovating one floor at a time and booking guests on other floors not undergoing renovations. If you’re working with Amerail Systems you’ll receive: Guest-friendly crews who are experienced and trained in hospitality renovations. Expert Project Managers who work with your hotel’s management to create & roll out guest-friendly renovation schedules that ensure the least amount of disturbance to your hotel’s guests. 3. Focusing on Trends and Technology: If your PIP does not include any, incorporating current trends and advanced technology into your renovation can significantly impact guest satisfaction and the hotel's overall performance. 3.1 Technology Upgrades: When prioritizing upgrades, don’t avoid technology. One of the main amenities guests are looking for today is updated tech inside their rooms such as smart TVs & keyless entry. Focus on prioritizing technology upgrades that enhance the guest experience. This may include in-room amenities such as smart room controls, smart TVs, USB ports in furniture, and more. 3.2 Catering to Remote Workers & Bleisure Travelers: You’ve received a PIP and now it's your time to capitalize on the growing remote work & bleisure trend by providing efficient workstations, ergonomic setups, and comfortable workspaces in guest rooms and common areas. This trend can attract work-from-home nomads and bleisure guests seeking a comfortable "home away from home" experience while also providing your regular guests with improved technology and comfort. 3.3 Improving Accessibility: Enhancing accessibility for disabled guests is essential to create an inclusive and welcoming environment. Install or improve ramps, handrails, and other accessible amenities to accommodate guests with mobility challenges. 3.4 Stay Informed on Design Trends: Staying updated on current design trends in the hospitality industry will allow you to have an idea of what to expect in your PIP and give you time to prepare. Incorporating popular design trends into your renovations will help keep your hotel modern and attractive to guests. Want to learn more about hotel design trends? Click Here to subscribe to our Hotel Renovation Newsletter & be the first to know what’s happening in hotel design. 4. Budgeting and Financial Planning: Effective financial planning is critical for successfully fulfilling a PIP. Budgeting accurately and exploring financing options will help manage the financial aspect of the renovations. 4.1 Accurate Budgeting: Obtain detailed quotes from contractors, suppliers, and service providers to create an accurate budget. Factor in all costs, including materials, labor, permits, and potential problems such as undetected water damage, bad weather, etc… Be sure to include your renovation and repair costs in your CapEx Budget. Click Here to subscribe to our Newsletter & be the first to receive our 2023 CapEx Budget & Hotel Renovations Guide when it goes live. 4.2 Setting Aside Contingency Funds: Allocate contingency funds to address unforeseen challenges or changes during the renovation process. This buffer will safeguard you against unexpected expenses. One of the most common unexpected costs during a hotel renovation is water damage to the EIFS. Click here to learn how to prevent, catch, and fix water damage to EIFS. 4.3 Exploring Financing Options: Consider various financing options, such as loans or partnerships, to manage the financial burden of the PIP effectively. 4.4 Focus on ROI: Prioritize investments that will offer a significant return on investment, such as upgrades that directly impact guest satisfaction and revenue generation (guest rooms, fitness centers, common areas, etc.). 5. Communicating with Guests and Staff: Transparent communication with guests and staff is vital while fulfilling a PIP. Keeping everyone informed and well-prepared will contribute to a positive guest experience. 5.1 Guest Communication: Maintain open and honest communication with guests about the ongoing renovations and any potential disruptions. Utilize your hotel's website, social media channels, and email communication to keep guests updated on the progress and benefits of the PIP. It’s also recommended that you print and display signage in common areas and entrances informing guests of the renovations. Canva is a free and easy-to-use platform for creating beautiful and informative signage. Here are some phrases you can use to inform guests of your renovations: “Pardon our dust! We’re building your future stay” “Please pardon our dust. A whole new look is on the way, just for you.” “Pardon our appearance, a new look is on the way for your future stay!” 5.2 Staff Training: Train your staff to handle guest inquiries and concerns about the renovations professionally and empathetically. Be sure to equip them with the necessary information such as the renovation schedule, to address questions and provide reassurance. An extra step to keep guests happy and help your staff navigate any issues that arise during renovations would be to allow staff to offer discounts on rooms to alleviate any guest friction. 5.3 Regular Updates for Staff: Regularly updating your staff about the PIP's status and progress will ensure they are aligned with the hotel's goals and can contribute to creating a positive guest experience throughout the renovation process. Now that you understand how to navigate your PIP, it’s time to contact the renovation team that will help you fulfill it. With Amerail Systems you can fulfill your hotel PIP with confidence and achieve a successful transformation that enhances your hotel's performance and guest experience. Remember, a well-executed PIP not only meets brand requirements but also sets the stage for increased revenue and improved guest satisfaction. We aim for WOW and so should you. Contact us today to get started.

  • 5 Tips on Keeping Guests Happy During Hotel Renovations

    There are a number of reasons why you might be renovating your hotel. Making sure that it stays open and runs smoothly is a huge part of the renovation process and we are here to help with that. In this month's blog we present 5 tips on running a successful hotel operation during a renovation 1. Keep an Open Line of Communication with all Parties When renovating a hotel, there are tons of people who have major roles in making sure that projects meet deadlines. As a hotel owner, it is important to keep an open line of communication with all of the parties involved in helping with your renovation. Guests are the number one priority when renovating your hotel so make sure they feel at home from the second they walk through the door. You can assure your guests will have a comfortable stay by making it clear that your hotel is currently under renovation. Walk them around the hotel and show them exactly what renovations are taking place; this way they will not be caught off guard if they see the renovations during their stay. Put up signage to show guests where the renovations will be taking place. This way you can show guests what the renovations will look like when they are completed and give them a heads-up about where the renovations are taking place. Communication also needs to stay high between hotel operations staff and the contractor. Keeping these parties up to date when renovating allows the allotted timeline to stay on track as well as expenses that might arise during renovations. A decision that does not get shared to all parties could mess both the timeline and budgets. 2. Choose the Right Contractor Make sure you do your research before hiring a contractor. If you are renovating your hotel, find a contractor specializing in hotels, not just any contractor. Find out what services they offer and see how long they have been in business and go from there. This way, you know they are experienced and will execute your plan the way you envisioned it originally. This will also give you a better chance of minimizing any disturbances your guests might have. If you hire a contractor that has experience in renovating hotels, they have most likely renovated while guests stay there. These experts will give you a seamless renovation, while staying on the timeline schedule. 3. Tackle Disturbances Before They Happen During a renovation, loud noises and air quality management are two things that could potentially disturb guests during their stay. Make sure there is a specific schedule that you follow day to day. Working at normal hours of the day, not too early and not too late will give you a better chance of not disturbing your guests. To make it easy for guests to understand when the quiet time will be, set allotted quiet hours in the morning and night so that guests are not interrupted and have time to plan their day. Smaller things like parking are even important. Having the construction workers park farther away from the hotel to let guests have a closer spot is very helpful. If a guest doesn't like their room for whatever reason due to the construction, make an upgrade for them if possible. You don’t want the renovations to disturb your guests or ruin their experience. 4. Maximize your Amenity Availability When renovating your hotel, the number one priority is keeping your guests happy during their stay. A way to ensure they are having a good time is to keep your amenities open for as much time as possible. If you have an outdoor pool that needs to be renovated, make sure it is completed during the off-season, allowing your guests to not miss out on any of the fun. If you have an indoor pool, create a timeline that will complete the renovations as quickly as possible. Schedule the renovation for your slower season. If one of your bigger amenities is under construction, draw attention to a different one that guests might enjoy. Direct them toward your restaurant, coffee shop, art gallery, or any other amenities you might have. 5. Stay Up to Date on Technology In today’s day and age, technology is all around us. Almost everyone has a smartphone and some form of social media. Use this to your advantage! Many brands have been updating their hotel to be more compatible with technology; releasing apps and robots to help make their job easier & the guests’ experience better. You can use this technology to communicate with your guests at all hours of the day, making sure they are having a nice and relaxing experience. Taking advantage of this technology will allow you to communicate with your guests more efficiently and not use as much staff, especially during night shifts. Sharing the timeline of your renovation process with your social media followers will let them know what is going down and how long the renovations will last. If they have questions about the renovations, they can check social media first to see if their question could be answered there. Social media is great for showing updates to the project as well. Posting stories and going live gives guests a chance to connect with the hotel one on one. Successfully operating a hotel while under renovation IS possible and very much doable, as long as you take the right steps to prepare for it. The experience should overall be positive. Take into account that renovations do take a long time, depending on what you are doing. As long as your guests stay happy during their stay, the renovations shouldn’t be a problem.

  • Maximizing Your Hotel Renovation Budget: 5 Cost-Saving Tips and Strategies

    Renovating a hotel is a significant investment, and it's important to make the most of your renovation budget. Whether you're updating a few guest rooms or undertaking a full-scale renovation, careful planning, and smart decision-making can help you maximize your resources. Here are five tips to help you make the most of your hotel renovation budget: 1. Set Clear Goals and Prioritize: Before you embark on your hotel renovation project, it's essential to define your goals and prioritize them. Determine what aspects of your hotel need the most attention and allocate your budget accordingly. Focus on areas that will have the greatest impact on guest experience and revenue generation. For example, if your rooms are outdated, investing in their renovation may yield a higher return on investment compared to upgrading other areas. Pro Tip: Coming up with a detailed plan before any renovations begin is very important. Knowing exactly what you will be working on and how much you are spending will allow you to make a realistic budget without overspending. Having all this information laid out before hand will make your life easier. Set Clear Goals: Setting clear goals for your hotel renovation project is essential to maximize your budget. Start by identifying the areas of your hotel that require improvement or updates. Whether it's outdated guest rooms, worn-out common areas, or the need for an enhanced ambiance, having a clear vision will guide your decision-making process. By defining your goals, you can prioritize which aspects of the renovation are most critical and align with your hotel's overall business strategy. Consider factors such as potential return on investment (ROI), guest satisfaction, revenue generation, and market competitiveness. This clarity enables you to focus your resources on the areas that will have the most significant impact on your hotel's success. Prioritize Effectively: Once you have established your renovation goals, it's important to prioritize them accordingly. Assess the importance and urgency of each goal, considering factors such as guest preferences, market trends, and operational needs. By prioritizing, you can allocate your renovation budget more effectively, ensuring that the most essential areas receive the necessary attention and resources. This approach allows you to maximize the impact of your investment and avoid spreading your budget too thin. Prioritization also helps in managing the project timeline and resources efficiently. With a clear plan in place, you can communicate your vision to contractors and suppliers, streamline decision-making processes, and minimize potential delays or budget overruns. By setting clear goals and effectively prioritizing, you can make strategic choices that optimize your renovation budget and lead to a successful transformation of your hotel. Pro Tip: Because rooms, bathrooms and lobbies have the biggest impact on guests and their stays, renovating those first is the most important. After that, go back and finish all of the smaller / less urgent renovations. 2. Conduct a Detailed Cost Analysis To avoid surprises and ensure you stay within your budget, conduct a thorough cost analysis. Break down the costs of materials, labor, permits, and any other expenses associated with your renovation project. Obtain multiple quotes from suppliers and contractors to compare prices and negotiate better deals. Having a clear understanding of the costs involved will enable you to make informed decisions and allocate funds effectively. 3. Explore Cost-Saving Alternatives When renovating your hotel, explore cost-saving alternatives that don't compromise on quality or guest experience. Look for opportunities to repurpose or refurbish existing furniture and fixtures rather than replace everything. Consider refinishing surfaces or reupholstering chairs and sofas instead of purchasing new ones. Additionally, explore different suppliers and contractors to find the best value for your money without sacrificing quality. On the other hand, cross-training your hotel’s staff is a good way to utilize the staff you already have instead of bringing in new faces for new roles. Doing this and learning new skills is a win-win for the employees, gaining extra skills to use in the future. 4. Opt for Durable and Low-Maintenance Materials Choosing the right materials is crucial in maximizing your renovation budget. Opt for durable, long-lasting materials that require minimal maintenance. While they may have a higher upfront cost, they can save you money in the long run by reducing replacement and repair expenses. Consider factors like durability, ease of cleaning, and resistance to wear and tear when selecting materials for flooring, furniture, and fixtures. 5. Plan for Future Upgrades and Technology Integration As you renovate your hotel, keep an eye on future upgrades and technology integration. Incorporate infrastructure and design elements that can accommodate future advancements without requiring major modifications. For example, consider pre-wiring rooms for smart technology, such as automated controls or IoT devices. This proactive approach will save you money on future retrofitting costs and keep your hotel up-to-date with the latest industry trends. Try out Energy Efficient Upgrades Installing energy-efficient materials like lighting, heating, and cooling can save and help with preserving energy. Not only is adopting energy-friendly measures economically beneficial but also benefits your hotel's reputation. Ways to reduce energy costs: - Use of LED lights - Implementing Smart Windows (These are windows that automatically adjust their tint throughout the day. They control how much light is passing through them and can adjust cooling or heating in the room as required) In conclusion, maximizing your hotel renovation budget requires careful planning, cost analysis, and smart decision-making. By setting clear goals, prioritizing areas of focus, exploring cost-saving alternatives, choosing durable materials, and planning for future upgrades, you can achieve a successful renovation while optimizing your resources. Remember, a well-executed renovation not only enhances the guest experience but also contributes to the long-term profitability and competitiveness of your hotel.

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