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- 5 Benefits of Renovating Your Hotel
In the ever-changing world of the hotel/hospitality industry, renovating and updating your hotel from time to time is a sure way for hoteliers to improve and grow their business. As one of the top hotel renovation companies in the U.S. we know that the goal of any hotel renovation is to successfully fulfill not only the needs of travelers but also anticipate their wants when it comes to aesthetics and amenities. Making guests feel comfortable during their stay should be a top priority for all hoteliers when they plan on renovating their hotel. The 5 benefits of renovating your hotel include: Elevate Guest Experience Increase Revenue Improve Functionality Gain a Competitive Edge Boost Employee Productivity & Morale Improved Guest Experience When renovating your hotel, honing in on improving your guest’s experience should be a top priority. A guest's first impression of the hotel happens as soon as they see the facade, and pull underneath the porte cochere. This first impression can have a great impact on how they view the rest of their stay. Having an up-to-date and beautifully renovated facade gives guests a sense of comfort and is the perfect way to welcome them to your property. After seeing your newly renovated exterior, guests will be happy and relieved to know that you are a hotel that cares about keeping your property updated and will in turn expect to have a more pleasant stay. When guests are happy with the look and feel of a hotel upon check-in this can reduce any potential friction and increase the chance of them returning and recommending your hotel to others. Now that you’ve WOW’d them with your exterior, it’s time to bring it home with your interior. The lobby is your hotels chance to make a great second first impression. A freshly revamped and beautifully designed interior will create a comforting environment for not only the guests but the staff members as well and will give both a sense of excitement as they enter your hotel. Interior renovations provide hoteliers with the opportunity to improve the mood of their guests and employees by integrating local artwork to showcase their community, designing for work and gathering spaces, upgrading and modernizing amenities, adding eco-friendly features, and more. Even making simple upgrades like rearranging the furniture in your lobby to reflect current trends can help your guests feel more comfortable while also showing them that you care about the upkeep of the property. Fitness and wellness are huge trends in the hotel design space. Giving guests spaces to improve their health and wellness during their stay can help set you apart from the competition. Having a fitness area in the hotel is a great outlet for travelers but including in-room fitness equipment in rooms can elevate their experience even more, especially for someone traveling on business who doesn’t have the time to find a gym To elevate your guest’s experience, try and think outside of the box of what they might need. This can lead to shining reviews and returning customers. Increase Revenue & ROI A well-designed hotel, whether interior or exterior, can lead to an increase in revenue and ROI. To get the best results, when renovating your hotel, ensure that your team designs with more up-to-date trends and aesthetics in mind. Making a few key updates will help attract more guests and increase your RevPAR. Common areas and guest rooms are the most important areas to focus on. An outdated lobby or room can make the guest's stay unpleasant and can alter the way they feel about other aspects of the hotel that they may have enjoyed had it not been for the outdated designs. This attitude could affect if they choose to book or recommend your hotel in the future. Renovating can increase the chance that a guest will stay with and recommend your hotel again thus generating more revenue. Some simple ways to breathe new life into your hotel can be adding new artwork, furniture, or lighting to the space. Renovating your hotel is a great way to increase revenue but it's not the only way! Adding new common areas to the hotel such as a bar or restaurant can help generate extra revenue. Adding this new addition to your hotel can open up the opportunity for more locals to come in and check out your newly renovated hotel without having to book a room. This can help generate word-of-mouth marketing within your community in addition to increasing revenue through bar and food sales. Improve Functionality Hoteliers are constantly trying to find ways to improve the functionality of their hotels. Focusing on functionality can lead to a successful renovation and can make a big difference to all parties involved in the hotel. An example of improving functionality on a smaller scale could be to rearrange your lobby. The lobby is the center of activities for guests, it’s used to check in and out, socialize, and relax. Rearranging your furniture or adding new focus points like plants or artwork can make the space feel brand new. Doing this can optimize the space you have, making it a more efficient layout for guests. Optimizing the space of the room for more activity in the lobby makes it easier for both the guests and staff. A simple rearrangement of furniture can turn your hotel lobby into a completely new one, making it easier to navigate while spending time in the lobby. Improving the functionality of the hotel will leave your guests wanting more! If you plan on renovating soon, focus on key facilities like the lobby, guest rooms, conference rooms, or fitness centers. Keeping these areas up to date attracts a wide variety of guests and can lead to an increase in revenue. For example, installing the latest technology like modular furniture can maximize the use of available hotel room space. Making changes that both the guests and employees can benefit from is a sure way to improve the functionality of your hotel after renovations are complete. Gain a Competitive Edge Keeping your hotel up to date and renovating when needed is a great way to remain competitive in the hospitality industry. With design trends always changing, it is important to stay on top of which trends are the most popular at that moment. When you are marketing your newly renovated hotel to your audience, focus on highlighting unique selling points that you may have added to the hotel that it didn’t have before. This is your opportunity to show potential guests that your hotel stands out among the competition. Some unique selling points that you could include when marketing your new renovation could be upgraded technology like mobile check-in and out or personalized guest experiences like an in-lobby bar. Adding amenities like these can boost and improve your employees' morale, making them more likely to perform better in the customer service area. Taking the time to train your staff will result in your guests being able to relax and unwind. Unique selling points and improved customer service are likely to garner more positive online reviews and increased word-of-mouth promotion overall giving you a competitive edge over your competitors. Knowing your market allows you to cater the renovations you plan on making to the guests you know are coming to visit. If you tend to have a high percentage of guests consistently staying more than 4 nights or if your hotel is in an area where traveling nursing is popular, consider renovating for extended-stay to attract them. Marketing is a key way to get the word out about your hotel while also helping gain a competitive edge against your competitors. When new or old guests see that your hotel has been newly renovated, they are more likely to stay at your hotel rather than one that is outdated. Guests nowadays are looking for a modern hotel that provides the amenities they need during their stay. Staying on top of the trends and incorporating innovative features can make your hotel stand out on the market, overall giving you a competitive edge over the competitors in your area. Boost Employee Productivity & Morale Not only does a hotel renovation elevate the guests’ experience, but it also is a great way to boost employee productivity and morale. Providing the staff with updated facilities and a well-designed workspace can excite them and give them a sense of renewed pride, which can lead to an overall improvement in customer service. Whether you are renovating your hotel inside or outside, communication between your staff and guests is very important. Practicing communication skills during a renovation can help down the road after renovations are complete, allowing the staff to feel more comfortable when helping out guests. Keep your employees up to date on the timeline of the renovation so they can communicate to the guests what is going on, how long it should take, and where in the hotel the renovations are taking place. This will help to alleviate the concerns of both your guests and staff. Ensuring your employee's comfort after renovations is crucial because they are the ones present at the hotel daily. Adding fresh new touches can give employees a new outlook on the job, making their time on the clock more enjoyable. Staying up to date on PIP fulfillments and renovations is the best way to stay ahead of your competition and encourage guests to come back. Whenever you decide to renovate, make sure that your hotel is in the best hands and choose Amerail Systems as your hotel renovation company.
- 10 Hotel Renovation Before & After's to Inspire Your Next Renovation
1 Farmington, NM - Courtyard by Marriott: One interior/exterior renovation later and this historic hotel in Farmington, New Mexico is ready to welcome guests back with its vibrant new look. A fresh coat of paint and reimagining of the interior was all it took to bring the beautiful hotel back to life. Now guests are drawn to this hotel's bold exterior and are so curious about what lies inside that they can't help but book a stay (if it’s not already sold out)! Once they step inside, guests will see how the interior was influenced by the environment around the hotel as well as some popular design trends. For example, pops of color and patterns can be found in the guest rooms tying in decor themes local to Farmington, NM. Travelers will also benefit from the layout of the guest rooms which are arranged to encourage separate spaces for relaxing, working, dining, and living. Amerail Systems Pro Tip: Travelers are much more likely to book, recommend, or revisit a hotel when they can see the effort made to keep your hotel up-to-date. 2 & 3 Birmingham, AL & Santee, SC - Hampton Inn by Hilton Both Hampton Inn hotel renovations pictured here are successful PIP fulfillments that follow the V8 model provided by Hilton but with their own unique charms. Each transformations façade upgrades are like night and day with sleek porte-cocheres, faux wood accents, warm lighting, modern elements (like the V8 signature fin), and of course some creative framing around the windows. With the renovations made to the exterior pool area, guests can enjoy the biophilic ambiance provided by large windows and wood paneling while enjoying a swim or a sunny day. By incorporating things into the design such as natural elements and large windows that overlook the hotels' landscape and water features, we can prompt & fulfill biophilia - the human desire to be in nature. Prompting and fulfilling biophilia can help to improve the wellness of those staying in these hotels because of the beneficial effects nature and biophilic design have on mental health. Amerail Systems Pro Tip: Travelers are constantly on the hunt for unique spaces and spaces that encourage wellness - incorporating these needs into your hotel design will help you stand out among the competition but they will also help your guests feel more relaxed thus reducing any potential for friction. 4 Overland Park, KS - Springhill Suites: If you’ve ever visited a Springhill Suites hotel you know just how inviting and welcoming they are and who could forget the bouquet of Chupa Chup lollipops waiting for you when you enter? Our goal with this project was to provide an inviting and colorful design-build renovation that truly captured the fun and welcoming nature of the hotel chain. To do this, we redesigned the beige mono-tone exterior to one with fun pops of blue against a fresh white exterior as well as faux wood accents highlighting the entrance to the hotel and a stunning porte cochere. These upgrades successfully portray the brands peaceful, welcoming, inviting, and fun nature. Now all that’s left to do is welcome in all the travelers and passersby who can’t wait to get their favorite Chupa Chup while enjoying a stay that feels just enough like a home away from home. 5 Palm Coast, FL - Hilton Garden Inn: Visiting Florida any time soon? If you're not staying at the Hilton Garden Inn in Palm Coast, FL you're missing out! With the use of bold and bright colors and patterns, we were able to successfully provide this Hilton Garden Inn with an on-trend, "Maximalist" inspired interior remodel. Everything from the furniture and paint to the art and lighting has helped transport this Hilton Garden Inn to the year 2024 and beyond. Along with the maximalist design, bleisure guests can now enjoy working and networking in the many remodeled spaces available to them. Guests of this beautiful hotel will find that there’s no shortage of desks, tables, and areas to meet up with potential clients or coworkers while working and an abundance of spaces for relaxation and fun when work is done. For example, the newly remodeled shop provides a seating area to enjoy snacks and while being positioned in a convenient area it is separated enough from potential work areas that it can help guests feel more relaxed when visiting it. Another great example of separating potential work areas and relaxation areas is the hotel bar. To create a sense of separation between work and play, the bar is away from potential workspaces and has a column next to it helping to enhance coziness and separateness of the space. Whether it be one of the many spaces in the lobby, at the bar or in the rooms, this hotel has listened to the demands of travelers and we have helped to fulfill them. Amerail Systems Pro Tip: Travel trends can give you great insight into the wants and needs of guests which can help inspire new designs for your property. For example, bleisure travelers are guests who are traveling for work and for pleasure. Due to the rise in WFH (Work From Home) or hybrid work schedules this has not only become possible but has increased in popularity. Acting on that travel trend by increasing the amount of space available for guests to work and creating an environment where they can separate work from leisure will help you stand out among the competition. 6 Richardson, TX, - Courtyard by Marriott: From worn to WOW, you can’t beat the renovations to this hotel! When guests arrive to the Courtyard by Marriott in Richardson, TX they’ll be greeted by a beautifully renovated hotel. Our exterior renovation on this stunning property included updating the porte cochere to reflect a more modern/sleek design, adding faux wood paneling accents to the façade, adding comforting lighting, and repainting the building. With just a few key changes, this Courtyard has positioned itself above the competition. Amerail Systems Pro Tip: At Amerail Systems we provide every client with value-engineered solutions to their hotel renovations without sacrificing quality. Fulfill your PIPs and remodel your hotels with us to get the best ROI and increase RevPAR. 7 Casper WY, - Best Western: Have you ever seen hotel rebranding magic like this? With a fresh paint job and a custom porte cochere this hotel has been transformed from a Clarion to a Best Western that perfectly unites with its mountain range backdrop. These upgrades help the hotel fit in with its surroundings, making it feel like the environment around it reflects the integrity of the hotel. From the second they arrive guests are greeted with a warm and welcoming porte cochere constructed from wooden beams and designed to resemble the cabins and A-frames typically found in mountainous areas. No matter the weather, guests arriving at the Best Western in Casper, WY will be able to unpack their belongings stress-free underneath a cozy porte cochere. Amerail Systems Pro Tip: Stand out among the competition with customized design elements. If your flag allows for unique and custom features such as the custom PC (porte cochere) featured above, take advantage of the opportunity to give your property an element that will distinguish it from the competition. Customizing hotel design to fit the environment surrounding it is also a great way to stand out. 8 North Olmstead, OH - LaQuinta: From outdated to outstanding with the help of the hotel renovation experts at Amerail Systems. This LaQuinta in North Olmstead, Ohio received a successfully fulfilled PIP and brand-new exterior design that brought it up to date. Warm and creative lighting on the exterior illuminates the façade and adds dimension to it welcoming guests in with a feeling of safety and being at home no matter what time it is. Curb appeal is improved with a more modern porte cochere attracting the attention of those who are staying at or passing by the hotel. Aspects of the remodel such as having the logo painted on the façade reflect the maximalist design trend of today and show that the hotel is more playful and unique. 9 Metairie, LA - Courtyard: Out with the old and in with the new! Located in Metairie, Louisiana, this Courtyard by Marriott has received a complete exterior hotel renovation leaving it with a more modern and up-to-date finish. Renovations included a fresh paint job and updated porte-cochere to welcome guests as soon as they approach the hotel. Upon entry, travelers can also find beautiful landscaping in front of the hotel which can be enjoyed from the outside or from inside the lobby through the large windows on the façade. Using a biophilic design like this allows the interior and exterior to blend, giving guests a taste of nature as soon they they arrive. 10 Huntsville, AL - Hilton Garden Inn: Take a peek into our stunning Hilton Garden Inn interior renovation located in Huntsville, Alabama. Not only has this project modernized the interior, but it also leans into maximalist design as well. The bold wallpapers, bright carpets, and textured furniture give common areas and rooms a much more playful feel than before. In addition to maximalist design, their in-room features such as a mini fridge, microwave, couch, and desk are beneficial for extended-stay guests. Amerail Systems Pro Tip: One trend taking the hospitality industry by storm is extended stay hotels. With the ability to work from home, travelers are staying at hotels longer than usual. Designing for longer stays and including amenities that help make them more comfortable will distinguish your hotel from the competition. Traveling nurses, bleisure guests, families who want to vacation together, and more will be drawn to your property because of these enhancements.
- Hotel Design Trends 2024
Hotel design trends are constantly evolving and navigating these trends as a hotelier can be a lot to keep up with. Staying on top of trends in the industry will allow your hotel to stick out among the competition and keep your guests returning to your hotel! Here are the top trends that hotels and their guests are looking for in the year of 2024: Maximalism Health and Wellness Spaces Sustainability & Biophilic Design Hybrid Work Spaces Customization/Personalization Technology integrated living Extended Stay Maximalist Hotel Design Maximalist design is a bold aesthetic that embraces excess, characterized by an abundance of elements, colors, patterns, and textures. It emphasizes a more playful and expressive approach to design. When designing or updating your hotel, maximalism can be incorporated in many different ways. Using bold colors and patterns in lobbies, bars/restaurants and other common areas is a sure way to show your uniqueness. This can be applied to walls, carpets, furniture, and art. A lot of the time, you will find maximalist design in boutique hotels, but this trend is making its way into mainstream hotel design trends. Health and Wellness Spaces in Hotels Recently, it has become a lot more common for people to stay at a hotel just as a getaway or an escape from their everyday life. Interior designers for hotels have noticed this and want to incorporate more ways for guests to relax during their stay. Hotels have been incorporating amenities like: Spa facilities Fitness centers and exercise classes Healthy dining options Outdoor spaces Sleep focused amenities Mindfulness and relaxation activities Not only does adding these amenities enhance your brand image among the market of health and wellness tourists, but it also introduces the world of wellness travel to the rest of the hotel market. Sustainability Design in Hotels A while back, sustainability was talked about in the hotel industry as “nice to have”. Today, sustainability is one of the most important features for hotels to incorporate for their guests. More and more people have started to make “eco-conscious” travel choices and have not looked back since they made the switch. Not only does incorporating sustainable design make your hotel more environmentally responsible, but it can also enhance your guest experience. Here are a few ways to incorporate sustainability into your hotel: Energy-efficient Lighting Energy-efficient Windows Sustainable Building Materials Recycling/Waste Reduction Sustainable Transportation Hybrid Work Spaces in Hotels Since the pandemic, designing for the hybrid workforce will now be a demand in the hotel industry, not a request. Hotels have been adapting to remote workspaces and flexible schedules, allowing their guests to feel comfortable enough that they can work from the comfort of their own hotel. Multi-functional spaces in rooms are becoming very common. These rooms can serve as offices, gyms, and/or relaxation areas all at the same time. Many hotels have started to stray away from an abundance of storage in rooms. Travelers nowadays don’t even unpack their suitcases while away, so using the space for other work-from-home amenities rather than storage will be a trend we see a lot in 2024. Modular design and convertible furniture are crucial in achieving successful hybrid workspaces. Moving the room around to your liking can make you feel like you are in the office one second, and relaxing on vacation the next. Customization/Personalization in Hotels More frequently, guests are now asking hotels to offer a more customized experience while they are enjoying their stay. It is important to make guests feel important so personalizing their stay will increase the chances of them returning. With the help of both an interior designer and the hotel’s staff, you are able to create the stay of any customer's dream. Custom furniture, handcrafted local decor, and personalized local artwork are all ways to customize your hotel. Interior designers often work closely with their clients to create an environment that reflects their unique tastes and preferences. You want your guests to feel at home as soon as they step through the doors of the hotel. Guests want to feel seen so giving them an experience they won't forget should be the main goal with every guest. Going above and beyond with customizing your services tailored to each guest will make your hotel stick out. Here are some ways your hotel can personalize and customize services for your guests: Acknowledge returning guests by offering discounts and upgrades to thank them for their loyalty Assign a one-on-one concierge to help with any requests during their stay Provide special treatment options based on preference Recommend local attractions or activities based on the preference of the guest Leave guests personalized notes Making your guests feel extra special will give you a higher chance of them coming back to your hotel and/or recommending your hotel to future possible guests! Technology in Hotels Most hotel guests today now have expectations that their experience at a hotel will be filled with technology and high-tech amenities. Catering these needs to guests can elevate the time they will spend at your hotel, making them feel at home. Smart hotels are becoming increasingly popular and we are sure to see more of them pop up over the next few years. Some tech features that you might see in a hotel can include but not limited to: Voice controlled lighting Virtual check-in/out Contactless payments AI powered home assistants A lot of hotel brands now have their own apps that allow guests to control a large portion of their stay directly from the app. These apps can control personal needs like changing the room temperature, ordering room service, changing the lighting or even closing the blinds! Tip: It is important to ensure that your technology is user-friendly. Just because a large portion of the demographic is used to tech-based operations, not everyone will be able to use it the same. Extended Stay Hotel Trends Extended-stay hotel design has been a trend we have seen pop up just over this past year. It is a cost-effective and convenient alternative to renting traditional apartments or staying at a regular hotel long-term. There are many features in an extended stay hotel that set themselves apart from a traditional stay hotel. This can typically include: In-room wifi with high-speed internet access In-room TVs with streaming services like Netflix, Hulu, YouTube, and more On-site laundry Fully stocked kitchens (fridge, microwave, sink, garbage disposal, oven) Recreational facilities (pool, hot tub, gym) Since remote/hybrid work has become popular, hoteliers have found that extended-stay hotels offer the perfect blend of productivity and comfort. It allows travelers to set up a temporary office in the spacious extended-stay rooms. They are able to seamlessly balance their work responsibilities with their leisure activities. Extended-stay hotels are also known for being less expensive to build and operate, in comparison to full-service hotels. Read more about extended-stay hotels here: https://www.amerailsys.com/post/how-to-renovate-for-extended-stay-hotels Wrapping Up 2024's Hotel Design Trends In the year 2024, hotel trends will continue to evolve and change as time goes on. Staying on top of the trends will allow your hotel to grow and flourish, making it a place that your guests feel comfortable enough to return to. Hotels are a place where people can escape their real life, so making them feel as comfortable as possible from check-in to check-out should always be your number one goal. Here at Amerail Systems, we have more than 35 years of experience managing hotel renovations nationwide. We have dedicated our time to understanding the nuances of the hotel industry while providing top-tier renovations.
- How To: Renovate for Extended-Stay Hotels
Popularity and growth of extended-stay hotels have grown significantly over the last few years. Travelers have proven that they prefer these accommodations with high occupancy rates and hotels have shown that they’re listening to the wants and needs of guests. Because of the flexibility that remote work, bleisure travel, etc. provides, today's travelers are seeking places that help them balance their work and social life while also fulfilling their travel goals. Many brands are embracing extended-stay hotels not only to offer guests comfortable places to work, live, and rest but also because of the return on investment this type of property offers. Longer stays typically equate to lower labor and operating costs. What is an Extended-Stay Hotel? Extended Stay hotels; also known as long-term stay hotels, provide guests with amenities and services that cater to longer stays (normally 5-7+ days). This is a cost-effective alternative to short-term renting apartments or townhouses. These hotels offer a “home-away-from-home” for businessmen, traveling medical professionals, people on extended vacations, and more. Extended-stay hotels offer the perfect blend of comfort, productivity, and living spaces for guests. What is the Difference Between Traditional Hotels and Extended-Stay Hotels? The main difference between a traditional and an extended-stay hotel is the price (including what guests are billed for), the function of the hotel and its operations, and often the amenities. Because guests are guaranteed to stay longer at extended-stay properties the average price per night will be lower than in a standard hotel where the price is higher because guests typically are not renting rooms for weeks on end. What Amenities Are Typically Included in Extended-Stay Hotels? Fully Equipped Kitchen or Kitchenette: Kitchenettes including a refrigerator, microwave, stovetop or cookware, and utensils are typically provided to allow guests to prepare their own meals. Some higher-end properties may also include a dishwasher. Separate Living and Sleeping Areas: Many extended-stay hotel rooms are designed with separate living, working, and sleeping areas to provide more space, privacy, and create a more home-like feel. Room design may include a sleeping area and living/eating area with a partition between the two, multi-functional workstations/entertainment centers that can be moved around depending on guests needs, comfortable, and modular furniture, outlets in furniture, kitchenettes, plenty of storage and shelving, blackout curtains and more. Workstation: A dedicated workspace with a desk and chair is typically provided in the room to accommodate guests who need to work during their stay. Laundry Facilities: On-site laundry facilities, such as washers and dryers, are commonly available, allowing guests to do their laundry without leaving the property. Higher-end properties or properties that want to stand out among the competition may offer in-room laundry facilities. Complimentary Breakfast: Many extended-stay hotels offer complimentary breakfast, often in the form of a continental breakfast or a hot breakfast buffet. Fitness Center/In-Room Fitness Amenities: A fitness center with exercise equipment is often available to help guests stay active during their stay, but more hotels have been leaning into wellness and offering rooms with exercise equipment in them. Grocery Shopping Service: Some extended-stay hotels offer a grocery shopping service, where staff can stock your kitchen with groceries for you. Weekly Housekeeping: Extended-stay hotels typically provide housekeeping services on a weekly basis rather than daily, helping to reduce costs. Social Spaces: Common areas, such as a lounge, courtyard, bar, and outdoor spaces where guests can socialize, eat or relax are typically provided. Pet-Friendly Policies: Many extended-stay hotels are pet-friendly, allowing guests to bring their pets for their extended stay. On-Site Convenience Store: Some extended-stay hotels have on-site convenience stores or markets where guests can purchase snacks, drinks, and essential items. Shuttle Service: Depending on the location, some extended-stay hotels may offer shuttle services to nearby business districts, airports, or other attractions. Fun Fact! Some luxury extended-stay hotels might offer more specific amenities like parking spaces, dog parks, on-site grocery or liquor stores, lounges, movie theaters, & 24/7 guest services. Why Did Extended-Stay Hotels Become a Trend? When the pandemic touched down in the United States in 2020, the remote work craze started and altered how people approach their “work from home” lifestyle. Hotels realized that if they wanted to keep business, they needed to adapt to what travelers would be most interested in. Extended-stay hotels have not only gained popularity because of the pandemic, but also because of their cost-effective rates. Regular hotels are normally much more expensive per night, especially if you are staying for a long period of time. Extended-stay hotels often tailor their prices for lengthier stays. Typically the longer a guest stays, the lower the nightly rates go down. What Are Guests’ Expectations When Staying at an Extended-Stay Hotel? Because extended-stay hotels have become such a big trend since the beginning of the pandemic, hotels must figure out what travelers are most interested in when visiting. Today’s travelers not only seek comfort and convenience during their stay but also are looking for unique experiences that make their trip memorable. Extended-stay hotels often incorporate local design and culture into their decor. This creates a sense of community within the hotel while also making it stand out within its market. Brands Getting in on Extended-Stay Almost all of the top hotel brands have been quick to adapt to the extended stay trend. Some of the top brands including Hyatt, Wyndham, Hilton, and Marriott have taken their own unique spin on the extended stay trend. Hyatt Hotels announced in April of 2023 that they are opening a new brand of extended-stay hotels called “Hyatt Studios”. Hyatt’s primary motivation when opening this extended-stay brand was to ensure that guests could find a reliable extended-stay option, even if there were no other Hyatt Hotels in the area. Wyndham also announced “ECHO Suites” in November 2022. Wyndham has said that the brand was created to help maximize effectiveness and reduce operating costs all while providing a “home away from home” option for long-term guests. Hilton recently has announced they are adding an “apartment-style, extended-stay brand” called “Project H3”. One of the main focuses that Project H3 is trying to achieve with his new brand other than extended-stay is providing accommodations in strategic locations like close to hospitals, college campuses and military bases. “StudioRes” by Marriott is the newest extended stay hotel brand announced out of the bunch. Marriott says that they intend this brand to be used for travelers and guests who are looking to stay for 20+ nights while also looking to only spend about $80 per night. How to Convert your Hotel into an Extended-Stay Property Extended-stay hotels offer cost-effective and more comfortable solutions for travelers staying somewhere long-term and converting a traditional hotel into an extended-stay hotel does not have to be as challenging as it sounds. Are you looking to convert one of your traditional hotels into an extended-stay hotel? Here’s a brief guide on how to achieve this: Assessment and Planning: The first step in transitioning into an extended stay property is conducting a thorough assessment of your existing hotel's layout and infrastructure. Create a detailed plan that outlines the necessary renovations and design changes to accommodate extended-stay guests. Obtaining PIPs from existing extended-stay hotels as references for necessary improvements can help in your renovation process. Find the Right Contractor Once you’ve determined which extended-stay hotel you’d like to convert to, consult with an experienced contractor to determine if your hotel is able to meet the requirements of extended-stay properties. Finding a contractor who has experience in hotel renovations and conversions provides hoteliers with a huge advantage. Contractors who specialize in remodeling hotels understand and know the specific needs of hospitality renovations. Room Redesign: Modify guest room layouts to include fully equipped kitchens or kitchenettes with appliances, cookware, and utensils. Create separate living and sleeping areas to offer more space, privacy, and create a home-like feel. Incorporate modular and moveable workspaces with desks and comfortable chairs to cater to guests who may be working during their stay. Further improve guest experiences with more outlets, smart room capabilities, comfortable and stylish furniture, blackout curtains, and increased storage such as added shelving. Common Area Upgrades: Review PIPs from extended-stay hotels to identify common area improvements. Typically these improvements include enhanced common areas, such as lounges and fitness centers. Consider adding outdoor grills and picnic areas for guests to enjoy outdoor meals. Laundry Facilities: Install on-site laundry facilities with complimentary washers and dryers to accommodate long-term guests' needs. Refer to the chosen PIP to ensure laundry facilities meet industry standards. Technology Integration: Upgrade internet connectivity to offer high-speed, reliable Wi-Fi for guests who may work or stream content. Include smart technology in rooms such as smart TVs, customizable lighting, and temperature settings, and furniture with outlets for charging devices in common areas and in rooms. Accessibility Features: Make necessary adjustments to accommodate guests with disabilities, including ramps, wider doorways, and accessible bathrooms. Furniture and Fixtures: Choose durable, high-quality furniture and fixtures that can withstand the wear and tear associated with longer stays while also ensuring that it is comfortable and reflective of the current design trends. Soundproofing: Invest in soundproofing to minimize noise disturbances, which can be a concern for extended-stay guests. Energy Efficiency: Upgrade lighting, windows, and HVAC systems to improve energy efficiency, reducing operational costs. Interior Design and Décor: Select interior design elements and décor that create a comfortable, homey atmosphere to make extended-stay guests feel more at ease. Compliance and Regulations: Ensure that all renovations comply with local building codes, zoning regulations, and accessibility standards. Before starting any renovations, give your hotel a walkthrough to make sure everything is up to code, working correctly, and is meeting all the requirements. Team up with your contractor and/or architect to ensure your hotel property's renovation will go smoothly. Getting everything in order before renovations kick-off will allow for a much smoother process. Project Management: Employ experienced project managers or contractors to oversee the renovation work. Use PIP cost estimates as benchmarks for budgeting. Phased Renovation: Consider conducting renovations in phases to minimize disruption to existing guests and maintain revenue streams during the transformation. Conclusion Renovating a traditional hotel into an extended-stay property requires careful planning, investment, and attention to detail to create a comfortable and functional environment for longer-term guests. Make sure the renovation work aligns with the needs and expectations of extended-stay travelers to provide them with the best possible "home away from home" experience. Comparing PIPs from existing extended-stay hotels can provide valuable insights and best practices that help ensure your renovated hotel meets industry standards and guest expectations. In conclusion, the popularity and growth of extended-stay hotels have significantly increased in recent years, driven by evolving traveler preferences, including remote work and a desire for more flexible, cost-effective accommodations. As extended-stay hotels continue to thrive and evolve, hotel brands across the industry are joining the trend by creating their own unique extended-stay offerings. Converting a traditional hotel into an extended stay property is a strategic move, but with careful planning and a focus on delivering exceptional amenities and services, it can be a successful and sustainable endeavor that appeals to a wide range of travelers.
- What is a Hotel Property Improvement Plan (PIP)?
Introduction What is a hotel PIP (Property Improvement Plan)? In the hospitality industry, maintaining a competitive edge and meeting the evolving needs of guests is paramount for the success of any hotel. To achieve this, hotels undergo a Property Improvement Plan (PIP) process. In this comprehensive guide, we will explore the definition of a Hotel PIP or Property Improvement Plan, its significance, frequency, and how Amerail Systems can assist hoteliers in streamlining this vital process. Understanding the Basics: What is a Property Improvement Plan (PIP) in the Hotel Industry? A Hotel Property Improvement Plan (PIP) is a detailed strategy and set of requirements that a hotel owner or operator must follow to upgrade and renovate a hotel property. Essentially, it's a roadmap for improvements that ensure the property aligns with evolving brand standards and remains competitive. Key Components of a Hotel PIP: Scope of Work: The PIP outlines the specific areas of the hotel that require improvement or renovation. This could include: guest rooms common areas Landscaping signage, and more Budgeting: A critical aspect of any PIP is the budget. It details the estimated costs associated with each improvement, helping owners and operators plan their financial investments. Timeline: PIPs include a timeline for completion, specifying when each aspect of the plan should be accomplished. Meeting these deadlines helps to minimize disruption to guests and maintain brand standards. Quality Standards: Hotel brands have specific quality and design standards that must be met. These standards will be outlined in the PIP to ensure consistency across the brand. Compliance: PIPs also address regulatory compliance, including safety codes, ADA (Americans with Disabilities Act) requirements, and local building codes. Why are Hotel PIPs Necessary? Hotel PIPs serve several essential purposes: Maintaining Brand Standards Most hotels operate under a franchise or brand, such as Marriott, Hilton, or Hyatt. To maintain consistency, brands will require properties to adhere to their evolving standards including everything from aesthetics to service quality. A PIP ensures that hotels under a brand's flag remain in line with evolving standards. Guest Satisfaction Improvements made through a PIP often lead to enhanced guest experiences. Upgraded amenities, better facilities, and improved aesthetics can attract more guests and garner positive reviews & brand loyalty. Competitive Edge The hotel industry is highly competitive. By continually upgrading and renovating, a hotel can stay ahead of the curve and offer something fresh and appealing to guests. This is especially important in today's market where guests have higher standards for aesthetics, technology, and amenities. Learn more about design trends in hotels here Investment Protection A well-executed PIP can protect the owner's investment. Maintaining the property's condition and value ensures that it remains a profitable asset over the long term. How Often Do Hotel PIPs Occur? The frequency of Hotel PIPs varies based on several factors: Brand Requirements Hotel brands typically have a specific schedule for PIPs. These usually range from every five to ten years, depending on the brand's standards and market conditions. The best way to know when you should expect a PIP is to find out when your property was last renovated and do a quick search on whether there is a new design standard for your brand. If your hotel has a design from 10+ years ago, you may be due for a PIP. Click Here to learn more about Navigating & Negotiating your PIPs. Property Age and Condition Older properties or those in need of significant renovations may require more frequent PIPs to bring them up to modern standards and compete effectively. Market Demand Look out for changes in market trends, customer preferences, or new competitors. These things can trigger the need for a PIP and are good indicators of what’s to come. Staying competitive is a constant challenge that the hotel industry faces and Property Improvement Plans (PIPs) are how they solve it. Ownership Changes When a hotel changes ownership or management, the new stakeholders may initiate a PIP to align the property with their vision and objectives. If the new owners decide to convert the hotel, they will also need to fulfill the requirements of the new brand's latest PIP. Navigating the PIP Process While Hotel Property Improvement Plans offer numerous benefits, they can be complex and demanding undertakings. Navigating the PIP process requires careful planning, collaboration, and attention to detail. Additional insights into how to successfully manage a PIP: Thorough Assessment & Prioritization Before initiating a PIP, conduct a thorough assessment of the property. Identify areas that need improvement or repair and prioritize them based on their impact on guest satisfaction and brand standards. For example, if you notice water damage on your exterior this should take priority when planning your PIP fulfillment. Budget Management Effective budget management is critical. Create a detailed budget that includes all costs associated with the PIP, from construction to technology upgrades. Be prepared for unexpected expenses by setting aside a contingency fund. Usually, hotels will include renovation expenses in their CapEx Budgets for the year. Learn more about CapEx Budgets Click Here Hiring an Experienced PIP Contractor Look for experienced professionals who have a track record of successful PIP execution in the hospitality industry. Hiring a hotel renovation team experienced in PIP fulfillment can be invaluable and help to ensure that the PIP stays on schedule and within budget. Contractors who specialize in hotel renovations and PIP fulfillment will have a deep understanding of the processes which is crucial to a successful PIP. With over 35 years of PIP experience, Amerail Systems is the top choice for hotels seeking a smooth renovation/PIP fulfillment process. Compliance and Permits Ensure that you have a clear understanding of local regulations, building codes, and permits required for the PIP. Typically your contractor will be able to help you with this, especially one experienced in hospitality renovations and PIPs. Amerail Systems: Streamlining Hotel Property Improvement Plans One of the critical aspects of executing a successful Hotel PIP/Property Improvement Plan is selecting the right partners and vendors. Amerail Systems is a leader in providing expert PIP fulfillment and renovations to the hospitality industry. Here's how Amerail Systems can help streamline your PIP process: Expert Consultation Amerail Systems' team of experts can work closely with hotel owners and operators to assess their specific needs and goals. This initial consultation helps to understand how we will navigate the PIP to align with the property's unique requirements. Cost-Effective Solutions Amerail Systems understands the importance of budget management in PIPs. We offer cost-effective value-engineered solutions that maximize the value of every dollar invested, ensuring that the property's improvements are both high-quality and affordable. Project Management Executing a PIP can be a complex and time-consuming process. Amerail Systems project managers oversee every aspect of the plan, from procurement to construction. Ensuring that the project stays on schedule and within budget. Compliance Assurance With extensive knowledge of industry regulations and standards, Amerail Systems ensures that all PIP requirements, including safety and accessibility codes, are met. This minimizes potential legal issues and ensures the property remains in good standing with brands. Quality Assurance Amerail Systems takes pride in delivering quality improvements that not only meet but often exceed brand standards. Our attention to detail ensures the property is ready to WOW guests upon completion. Procurement Expertise With over 35 years of experience in the industry, we have established relationships with suppliers across the U.S. which allow us to procure materials and services efficiently. These relationships help us provide cost savings and on-schedule project completion. Customized Solutions At Amerail Systems we recognize that every hotel property is unique. We tailor our services to meet each property's specific needs and challenges, ensuring a personalized approach to PIP execution. How We’ve WOW’d Hoteliers Amerail Systems has been helping hoteliers fulfill PIPs for 35+ years. We provide the highest quality interior/exterior hotel renovations & PIP fulfillment, managed by our in-house professional project management team to ensure that your hotel has the WOW factor. Click Here to see Amerail Systems’ renovation portfolio Conclusion In the ever-evolving world of hospitality, a Hotel Property Improvement Plan (PIP) is a crucial tool for maintaining brand standards, enhancing guest experiences, and staying competitive. The frequency of PIPs depends on various factors, including brand requirements, property conditions, market demand, and ownership changes. To successfully execute a PIP, partnering with experts like Amerail Systems can make all the difference. Our expertise, cost-effective solutions, project management services, compliance assurance, and commitment to quality, can help hotel owners and operators navigate the complexities of the PIP process efficiently and effectively. A Hotel PIP is an investment in the future of the property, ensuring its long-term profitability and guest satisfaction. By understanding the definition and significance of a Hotel PIP, and by choosing the right partner, hotel owners and operators can embark on a path to success in the competitive world of hospitality, delivering exceptional guest experiences and staying at the forefront of the ever-evolving hotel landscape.
- Guide to Hotel CapEx Budgets for 2024
For hotel owners, managing a capital expenditure (CapEx) budget is a critical aspect of ensuring their property remains competitive, appealing, and profitable in the long run. Capital expenditures include investments in the hotel's physical assets, such as: Renovations Repairs Equipment upgrades Expansion projects Well-thought-out CapEx budgets can help improve guest experiences, extend the hotel's life cycle, and ultimately lead to increased RevPAR & ROI. In this month's guide, we will delve into the importance of including hotel renovation and repairs in your CapEx budget for 2024 as well as explore strategies for great budget planning and management. Understanding the Importance of CapEx Budgets 1.1. Capital Expenditures vs. Operational Expenditures Before diving into the specifics of CapEx budgets, it's important to differentiate them from operational expenditures (OpEx). OpEx refers to day-to-day expenses like utilities, wages, and consumables. CapEx deals with long-term investments that generate value over several years. Including renovation and repairs in CapEx budgets allows hotel owners to allocate resources while ensuring the hotel's life and competitiveness. 1.2. The Role of CapEx Budgets in Hotel Sustainability A well-planned CapEx budget should align with a hotel's long-term vision to ensure sustainability in an ever-changing industry. By adding renovations and repair costs to thier budgets, hotel owners can avoid the stress that unexpected costs or renovations can sometimes bring all while improving curb appeal, improving guest satisfaction, and meeting industry standards when fulfilling PIPs. Planning your 2024 CapEx Budget 2.1. Conducting a Property Assessment To kickstart the budget planning process, hotel owners should conduct an analysis of their property. This involves inspecting the physical condition of the building, its systems, and amenities, while identifying areas that will require immediate attention. Consulting with maintenance staff, seeking professional inspections, and gathering guest feedback can provide valuable insights into what renovations and repairs should be included in your hotel CapEx budget for 2024. 2.2. Prioritizing Renovations and Repairs Once the above step is complete, it's important to prioritize renovations and repairs based on urgency, guest impact, and potential ROI. Certain areas, such as guest rooms, bathrooms, common areas, and technology, are often the most important to update due to their direct influence on guest experience and satisfaction. While those areas of a hotel are very important to update, it’s important to budget for any exterior renovations and repairs your hotel may need. For instance, PIPs or Property Improvement Plans often require some exterior work. Whether it be painting or a complete remodel, if you are expecting a PIP, ensure that you allocate funds in your CapEx budget to fulfill it. Remember to always include extra in your budget for unexpected costs during renovations and repairs such as repairing water-damaged EIFS. 2.3. Long-Term Vision and Investment Objectives Hotel owners should remember to align their CapEx budget with their long-term vision and investment objectives. Considerations such as market trends, anticipated guest demands, and competitor analysis should guide decisions on where to allocate resources. Balancing short-term returns with sustainable long-term growth is vital. 2.4. Cost Estimation and Contingency Planning Accurate cost estimation is crucial in developing a realistic CapEx budget. Gathering quotes from contractors, suppliers, and vendors for renovations and repairs will help create a well-informed financial plan. As mentioned above, it’s important to allocate a portion of the budget as a contingency fund to handle unexpected expenses that may arise. Managing your 2024 CapEx Budget 3.1. Establishing a CapEx Reserve Fund Hotel owners should consider establishing a dedicated CapEx reserve fund. This fund acts as a financial safety net, ensuring necessary capital expenditures are met without compromising day-to-day operational requirements. A reserve fund can be funded through regular contributions from the hotel's operating income. 3.2. Adopting a Data-Driven Approach Effective CapEx budget management relies on data-driven decision-making. Utilize historical data on your hotel's maintenance costs and guest feedback to identify areas that require immediate attention and predict future expenses accurately. 3.3. Implementing Preventive Maintenance Measures Preventive maintenance is crucial in maximizing your property's longevity and minimizing unexpected repair costs. By scheduling regular maintenance checks and addressing potential issues proactively, hotel owners can reduce costly emergency repairs in the long run. 3.4. Evaluating ROI and Performance Metrics Hotel owners must continually assess the return on investment (ROI) of their CapEx projects. Tracking performance metrics, such as guest satisfaction scores, online reviews, and revenue growth after renovations, helps determine the success and effectiveness of the budget allocation and can help owners prepare for next year's budget. Conclusion In conclusion, planning and managing CapEx budgets for 2024 are important for hotel owners aiming to achieve sustainability and profitability. Including renovation and repairs in the budget ensures that the hotel remains competitive, appealing, and compliant with industry standards. By prioritizing the right projects, aligning with long-term vision, and adopting data-driven strategies, hotel owners can make informed decisions that lead to improved guest experiences and increased revenues. A well-maintained property not only attracts guests but also strengthens the hotel's brand reputation, fostering loyalty and setting the stage for a prosperous future.
- Guide to Fulfilling Hotel PIPs:
5 Expert Tips Every Hotel Owner and Management Company Should Know At Amerail Systems we understand that properly fulfilling a Property Improvement Plan (PIP) can be a daunting task for hotel owners and hotel management companies. But with the right team, proper planning, a focus on guest satisfaction, and industry trends, we can successfully fulfill your PIP together and create a hotel that meets brand standards while remaining unique and inviting to guests. A Property Improvement Plan (PIP) is a list of updates, renovations, or improvements required to bring a hotel up to specific brand standards. A PIP aims to enhance guest satisfaction, improve the hotel's image, and increase revenue per available room (RevPAR). In this guide, prepared by nationwide hospitality renovation company Amerail Systems, we provide expert insight into what it takes for hotels to fulfill their PIPs successfully. From understanding your PIP to prioritizing upgrades, assembling the right team, and successfully implementing hotel renovations, this guide will help you navigate your next PIP with confidence. Our 5 Tips for a Successful PIP: 1. Understanding the PIP and Prioritizing Upgrades: As stated above, a Property Improvement Plan is a detailed document/list that outlines the renovations and improvements necessary to meet the hotel brand's standards. This list may include upgrades to: Mechanical systems Plumbing Electrical Guest Rooms Corridors Fitness Centers Meeting rooms Common Spaces Technology and more. Upgrades required in a PIP are meant to help increase RevPAR, guest satisfaction, and loyalty. Steps to Understanding the PIP & Prioritizing Upgrades: 1.1 Study the PIP in Detail: Review your PIP carefully so you understand the scope of work, the date it needs to be fulfilled by, and the requirements set by the brand. Identify the non-negotiable aspects, and look for areas that offer some flexibility for customization or are not necessary at the moment. 1.2 Prioritize the Upgrades: Collaborate with your hotel’s management team to prioritize upgrades based on the brand's requirements and your hotel's specific needs. Remember to focus on high-impact areas that directly influence guest experience and revenue generation such as guest rooms, common areas, and fitness centers. 1.3 Negotiate the PIP Timelines: Once you find a hotel PIP contractor who has provided you with a timeline for the renovations, reach out to the brand responsible for creating the PIP to discuss the proposed timelines & due date. When reaching out, negotiate a realistic schedule based on the timeline received that allows you enough time to make any necessary changes and aligns with your hotel's operations and busy season. We suggest getting started ASAP to allow for extra time in case unexpected issues arise such as bad weather, unforeseen water damage, etc. At Amerail Systems we work closely with our clients to create a renovation schedule that works for them and their guests. 1.4 Embrace Personalization with Brand Standards: While adhering to brand standards is crucial, don't be afraid to add personal touches that make your hotel unique. Strive to strike a balance between brand consistency and your hotel's individual identity, while keeping in mind that all changes should be approved by the brand. Our in-house design team will help your hotel stand out by customizing its exterior based on your vision and budget while adhering to brand standards. 2. Assembling an Experienced PIP Services Team: A successful PIP relies heavily on assembling the right PIP services team. Hiring an experienced hospitality renovation company like Amerail Systems with extensive experience will ensure a smoother and more efficient process. 2.1 Partner with a Specialized Hospitality Renovation Company: Why should you choose a company specialized in hospitality renovations to complete your PIP? Working with experts in hospitality renovations will ensure a successful PIP, enhance the guest experience, and improve your hotel's functionality and aesthetics. A company specialized in hospitality renovations and with a proven track record in handling PIPs will have the necessary expertise, knowledge of brand standards, and experience to guide you through the process with ease. At Amerail Systems, we make fulfilling your PIPs easy. Our deep understanding of hotel design and the hospitality industry allows us to provide you with value-engineered, cost-saving solutions. Contact Us today to have your PIP reviewed by our expert team & get started on your renovations. 2.2 Plan and Schedule with Precision: Once you have your team in place, it’s time to start planning and scheduling your PIP. To minimize guest disruptions and maximize efficiency, you should aim to carry out the majority of renovations during your hotel's slow season. If you’re working with Amerail Systems, our project managers will work closely with your hotel’s management to create a renovation schedule that works best for your team and your guests. 2.3 Ensure Guest-Friendly Renovations: Implement guest-friendly strategies by putting up signage around the hotel to inform guests of ongoing renovations, inform your guests via email and/or social media, and train your staff on how to maintain guest satisfaction while undergoing renovations. To minimize disruptions, for interior renovations, we recommend renovating one floor at a time and booking guests on other floors not undergoing renovations. If you’re working with Amerail Systems you’ll receive: Guest-friendly crews who are experienced and trained in hospitality renovations. Expert Project Managers who work with your hotel’s management to create & roll out guest-friendly renovation schedules that ensure the least amount of disturbance to your hotel’s guests. 3. Focusing on Trends and Technology: If your PIP does not include any, incorporating current trends and advanced technology into your renovation can significantly impact guest satisfaction and the hotel's overall performance. 3.1 Technology Upgrades: When prioritizing upgrades, don’t avoid technology. One of the main amenities guests are looking for today is updated tech inside their rooms such as smart TVs & keyless entry. Focus on prioritizing technology upgrades that enhance the guest experience. This may include in-room amenities such as smart room controls, smart TVs, USB ports in furniture, and more. 3.2 Catering to Remote Workers & Bleisure Travelers: You’ve received a PIP and now it's your time to capitalize on the growing remote work & bleisure trend by providing efficient workstations, ergonomic setups, and comfortable workspaces in guest rooms and common areas. This trend can attract work-from-home nomads and bleisure guests seeking a comfortable "home away from home" experience while also providing your regular guests with improved technology and comfort. 3.3 Improving Accessibility: Enhancing accessibility for disabled guests is essential to create an inclusive and welcoming environment. Install or improve ramps, handrails, and other accessible amenities to accommodate guests with mobility challenges. 3.4 Stay Informed on Design Trends: Staying updated on current design trends in the hospitality industry will allow you to have an idea of what to expect in your PIP and give you time to prepare. Incorporating popular design trends into your renovations will help keep your hotel modern and attractive to guests. Want to learn more about hotel design trends? Click Here to subscribe to our Hotel Renovation Newsletter & be the first to know what’s happening in hotel design. 4. Budgeting and Financial Planning: Effective financial planning is critical for successfully fulfilling a PIP. Budgeting accurately and exploring financing options will help manage the financial aspect of the renovations. 4.1 Accurate Budgeting: Obtain detailed quotes from contractors, suppliers, and service providers to create an accurate budget. Factor in all costs, including materials, labor, permits, and potential problems such as undetected water damage, bad weather, etc… Be sure to include your renovation and repair costs in your CapEx Budget. Click Here to subscribe to our Newsletter & be the first to receive our 2023 CapEx Budget & Hotel Renovations Guide when it goes live. 4.2 Setting Aside Contingency Funds: Allocate contingency funds to address unforeseen challenges or changes during the renovation process. This buffer will safeguard you against unexpected expenses. One of the most common unexpected costs during a hotel renovation is water damage to the EIFS. Click here to learn how to prevent, catch, and fix water damage to EIFS. 4.3 Exploring Financing Options: Consider various financing options, such as loans or partnerships, to manage the financial burden of the PIP effectively. 4.4 Focus on ROI: Prioritize investments that will offer a significant return on investment, such as upgrades that directly impact guest satisfaction and revenue generation (guest rooms, fitness centers, common areas, etc.). 5. Communicating with Guests and Staff: Transparent communication with guests and staff is vital while fulfilling a PIP. Keeping everyone informed and well-prepared will contribute to a positive guest experience. 5.1 Guest Communication: Maintain open and honest communication with guests about the ongoing renovations and any potential disruptions. Utilize your hotel's website, social media channels, and email communication to keep guests updated on the progress and benefits of the PIP. It’s also recommended that you print and display signage in common areas and entrances informing guests of the renovations. Canva is a free and easy-to-use platform for creating beautiful and informative signage. Here are some phrases you can use to inform guests of your renovations: “Pardon our dust! We’re building your future stay” “Please pardon our dust. A whole new look is on the way, just for you.” “Pardon our appearance, a new look is on the way for your future stay!” 5.2 Staff Training: Train your staff to handle guest inquiries and concerns about the renovations professionally and empathetically. Be sure to equip them with the necessary information such as the renovation schedule, to address questions and provide reassurance. An extra step to keep guests happy and help your staff navigate any issues that arise during renovations would be to allow staff to offer discounts on rooms to alleviate any guest friction. 5.3 Regular Updates for Staff: Regularly updating your staff about the PIP's status and progress will ensure they are aligned with the hotel's goals and can contribute to creating a positive guest experience throughout the renovation process. Now that you understand how to navigate your PIP, it’s time to contact the renovation team that will help you fulfill it. With Amerail Systems you can fulfill your hotel PIP with confidence and achieve a successful transformation that enhances your hotel's performance and guest experience. Remember, a well-executed PIP not only meets brand requirements but also sets the stage for increased revenue and improved guest satisfaction. We aim for WOW and so should you. Contact us today to get started.
- 5 Tips on Keeping Guests Happy During Hotel Renovations
There are a number of reasons why you might be renovating your hotel. Making sure that it stays open and runs smoothly is a huge part of the renovation process and we are here to help with that. In this month's blog we present 5 tips on running a successful hotel operation during a renovation 1. Keep an Open Line of Communication with all Parties When renovating a hotel, there are tons of people who have major roles in making sure that projects meet deadlines. As a hotel owner, it is important to keep an open line of communication with all of the parties involved in helping with your renovation. Guests are the number one priority when renovating your hotel so make sure they feel at home from the second they walk through the door. You can assure your guests will have a comfortable stay by making it clear that your hotel is currently under renovation. Walk them around the hotel and show them exactly what renovations are taking place; this way they will not be caught off guard if they see the renovations during their stay. Put up signage to show guests where the renovations will be taking place. This way you can show guests what the renovations will look like when they are completed and give them a heads-up about where the renovations are taking place. Communication also needs to stay high between hotel operations staff and the contractor. Keeping these parties up to date when renovating allows the allotted timeline to stay on track as well as expenses that might arise during renovations. A decision that does not get shared to all parties could mess both the timeline and budgets. 2. Choose the Right Contractor Make sure you do your research before hiring a contractor. If you are renovating your hotel, find a contractor specializing in hotels, not just any contractor. Find out what services they offer and see how long they have been in business and go from there. This way, you know they are experienced and will execute your plan the way you envisioned it originally. This will also give you a better chance of minimizing any disturbances your guests might have. If you hire a contractor that has experience in renovating hotels, they have most likely renovated while guests stay there. These experts will give you a seamless renovation, while staying on the timeline schedule. 3. Tackle Disturbances Before They Happen During a renovation, loud noises and air quality management are two things that could potentially disturb guests during their stay. Make sure there is a specific schedule that you follow day to day. Working at normal hours of the day, not too early and not too late will give you a better chance of not disturbing your guests. To make it easy for guests to understand when the quiet time will be, set allotted quiet hours in the morning and night so that guests are not interrupted and have time to plan their day. Smaller things like parking are even important. Having the construction workers park farther away from the hotel to let guests have a closer spot is very helpful. If a guest doesn't like their room for whatever reason due to the construction, make an upgrade for them if possible. You don’t want the renovations to disturb your guests or ruin their experience. 4. Maximize your Amenity Availability When renovating your hotel, the number one priority is keeping your guests happy during their stay. A way to ensure they are having a good time is to keep your amenities open for as much time as possible. If you have an outdoor pool that needs to be renovated, make sure it is completed during the off-season, allowing your guests to not miss out on any of the fun. If you have an indoor pool, create a timeline that will complete the renovations as quickly as possible. Schedule the renovation for your slower season. If one of your bigger amenities is under construction, draw attention to a different one that guests might enjoy. Direct them toward your restaurant, coffee shop, art gallery, or any other amenities you might have. 5. Stay Up to Date on Technology In today’s day and age, technology is all around us. Almost everyone has a smartphone and some form of social media. Use this to your advantage! Many brands have been updating their hotel to be more compatible with technology; releasing apps and robots to help make their job easier & the guests’ experience better. You can use this technology to communicate with your guests at all hours of the day, making sure they are having a nice and relaxing experience. Taking advantage of this technology will allow you to communicate with your guests more efficiently and not use as much staff, especially during night shifts. Sharing the timeline of your renovation process with your social media followers will let them know what is going down and how long the renovations will last. If they have questions about the renovations, they can check social media first to see if their question could be answered there. Social media is great for showing updates to the project as well. Posting stories and going live gives guests a chance to connect with the hotel one on one. Successfully operating a hotel while under renovation IS possible and very much doable, as long as you take the right steps to prepare for it. The experience should overall be positive. Take into account that renovations do take a long time, depending on what you are doing. As long as your guests stay happy during their stay, the renovations shouldn’t be a problem.
- Maximizing Your Hotel Renovation Budget: 5 Cost-Saving Tips and Strategies
Renovating a hotel is a significant investment, and it's important to make the most of your renovation budget. Whether you're updating a few guest rooms or undertaking a full-scale renovation, careful planning, and smart decision-making can help you maximize your resources. Here are five tips to help you make the most of your hotel renovation budget: 1. Set Clear Goals and Prioritize: Before you embark on your hotel renovation project, it's essential to define your goals and prioritize them. Determine what aspects of your hotel need the most attention and allocate your budget accordingly. Focus on areas that will have the greatest impact on guest experience and revenue generation. For example, if your rooms are outdated, investing in their renovation may yield a higher return on investment compared to upgrading other areas. Pro Tip: Coming up with a detailed plan before any renovations begin is very important. Knowing exactly what you will be working on and how much you are spending will allow you to make a realistic budget without overspending. Having all this information laid out before hand will make your life easier. Set Clear Goals: Setting clear goals for your hotel renovation project is essential to maximize your budget. Start by identifying the areas of your hotel that require improvement or updates. Whether it's outdated guest rooms, worn-out common areas, or the need for an enhanced ambiance, having a clear vision will guide your decision-making process. By defining your goals, you can prioritize which aspects of the renovation are most critical and align with your hotel's overall business strategy. Consider factors such as potential return on investment (ROI), guest satisfaction, revenue generation, and market competitiveness. This clarity enables you to focus your resources on the areas that will have the most significant impact on your hotel's success. Prioritize Effectively: Once you have established your renovation goals, it's important to prioritize them accordingly. Assess the importance and urgency of each goal, considering factors such as guest preferences, market trends, and operational needs. By prioritizing, you can allocate your renovation budget more effectively, ensuring that the most essential areas receive the necessary attention and resources. This approach allows you to maximize the impact of your investment and avoid spreading your budget too thin. Prioritization also helps in managing the project timeline and resources efficiently. With a clear plan in place, you can communicate your vision to contractors and suppliers, streamline decision-making processes, and minimize potential delays or budget overruns. By setting clear goals and effectively prioritizing, you can make strategic choices that optimize your renovation budget and lead to a successful transformation of your hotel. Pro Tip: Because rooms, bathrooms and lobbies have the biggest impact on guests and their stays, renovating those first is the most important. After that, go back and finish all of the smaller / less urgent renovations. 2. Conduct a Detailed Cost Analysis To avoid surprises and ensure you stay within your budget, conduct a thorough cost analysis. Break down the costs of materials, labor, permits, and any other expenses associated with your renovation project. Obtain multiple quotes from suppliers and contractors to compare prices and negotiate better deals. Having a clear understanding of the costs involved will enable you to make informed decisions and allocate funds effectively. 3. Explore Cost-Saving Alternatives When renovating your hotel, explore cost-saving alternatives that don't compromise on quality or guest experience. Look for opportunities to repurpose or refurbish existing furniture and fixtures rather than replace everything. Consider refinishing surfaces or reupholstering chairs and sofas instead of purchasing new ones. Additionally, explore different suppliers and contractors to find the best value for your money without sacrificing quality. On the other hand, cross-training your hotel’s staff is a good way to utilize the staff you already have instead of bringing in new faces for new roles. Doing this and learning new skills is a win-win for the employees, gaining extra skills to use in the future. 4. Opt for Durable and Low-Maintenance Materials Choosing the right materials is crucial in maximizing your renovation budget. Opt for durable, long-lasting materials that require minimal maintenance. While they may have a higher upfront cost, they can save you money in the long run by reducing replacement and repair expenses. Consider factors like durability, ease of cleaning, and resistance to wear and tear when selecting materials for flooring, furniture, and fixtures. 5. Plan for Future Upgrades and Technology Integration As you renovate your hotel, keep an eye on future upgrades and technology integration. Incorporate infrastructure and design elements that can accommodate future advancements without requiring major modifications. For example, consider pre-wiring rooms for smart technology, such as automated controls or IoT devices. This proactive approach will save you money on future retrofitting costs and keep your hotel up-to-date with the latest industry trends. Try out Energy Efficient Upgrades Installing energy-efficient materials like lighting, heating, and cooling can save and help with preserving energy. Not only is adopting energy-friendly measures economically beneficial but also benefits your hotel's reputation. Ways to reduce energy costs: - Use of LED lights - Implementing Smart Windows (These are windows that automatically adjust their tint throughout the day. They control how much light is passing through them and can adjust cooling or heating in the room as required) In conclusion, maximizing your hotel renovation budget requires careful planning, cost analysis, and smart decision-making. By setting clear goals, prioritizing areas of focus, exploring cost-saving alternatives, choosing durable materials, and planning for future upgrades, you can achieve a successful renovation while optimizing your resources. Remember, a well-executed renovation not only enhances the guest experience but also contributes to the long-term profitability and competitiveness of your hotel.
- Improving your Hotels Tech, Wellness, & Functionality
In today's fast-paced world, where guests have high expectations for their travel experiences, it is crucial for hotels to keep up with the latest technology, offer wellness amenities, and provide functional spaces that cater to the needs of their guests. We’re exploring how to improve hotel tech, wellness, & functionality through the various companies helping to achieve these goals. Hotels around the world have already begun to take steps to improve their technology, wellness, and functionality offerings. Many hotels are incorporating tech such as keyless entry, ai, and mobile apps that allow guests to control room temperature and lighting, order room service, and access local recommendations. Wellness amenities are also trending, with hotels increasing the size of their fitness rooms as well as adding yoga studios and spa services. Additionally, hotels are redesigning their common areas to provide more functionality for guests to work and relax. From integrating smart technology in hotel rooms to offering unique wellness experiences & creating more functional spaces, hotels have several options to enhance their guest experiences. With the help of innovative companies, hotels can create unforgettable experiences that meet the demands of todays travelers. How to improve hotel tech, wellness, & functionality: LifeSpan Fitness - Fitness Equipment & Exercise Desks: How LifeSpan Fitness Can Improve Wellness, Functionality, & Tech in Hotels: LifeSpan Fitness specializes in providing fitness equipment and wellness solutions to both consumers and businesses. By working with LifeSpan Fitness, hotels can not only improve their wellness offerings but also improve their tech & functionality all while enhancing the guest experience. In-Room Fitness Equipment: Guests today are prioritizing their health, and having the option to exercise in the privacy of their own room can be a huge perk. Lifespan Fitness offers a range of in-room fitness equipment, including treadmills, ellipticals, and exercise bikes. Because the equipment is compact and easy to use they make a great addition to any hotel room. Multi-Functional Fitness Equipment: Lifespan Fitness can also help hotels improve their functionality by providing multi-functional fitness equipment. For example, they offer a treadmill desk that would allow guests to work while walking. Recent trends in hotel design have shown that brands are opting for expanded gyms in place of computer rooms & working areas. With exercise desks from LifeSpan Fitness, hotels can expand their wellness spaces without sacrificing places for guests to work. They also offer fitness equipment that can be used in a variety of spaces, including outdoor areas and common areas making your hotel even more functional. Digital Solutions: Finally, Lifespan Fitness can help hotels improve their technology by providing digital solutions for fitness tracking and wellness. Their app launching in July of 2023 will allow users to track their workouts & progress while also providing personalized workout plans and nutrition advice. By utilizing the brand and it’s upcoming app, hotels can enhance their guests' experiences and create a more engaging and interactive environment. Ori Living - Modular Rooms/Furniture: How Ori Living Can Improve Wellness, Functionality, & Tech in Hotels: Ori Living provides beautiful modular room/furniture solutions that can significantly improve the functionality of hotel rooms. Hotels often face the challenge of maximizing the use of available space in rooms while providing their guests with comfortable and convenient spaces. Ori Living's modular solutions can help hotels overcome this challenge by creating multi-functional spaces that can be easily reconfigured based on guest needs. This is especially useful for long-term stay hotels where guests will have more need for livable, workable, and relaxing spaces. Modular Furniture = Functionality: Maximizing the use of available hotel room space can be accomplished with Ori Livings modular rooms which can be easily reconfigured based on hotel guest needs. For example, Ori’s modular bed can be easily transformed into a desk/table during the day, allowing guests to use the same space for sleeping and working. Ori also offers expandable closets that are disguised as entertainment centers or kitchenettes and are able to swiftly open when a guest is in need. These modular spaces offered by Ori can allow hotels to truly maximize the available space in rooms to include areas for working, living, eating, and sleeping. Additionally, their modular furniture is easy to clean and maintain, ensuring that hotels can keep their spaces looking and feeling fresh for their guests. Wellness Spaces: Because of Ori Livings room changing capabilities, hotel guests could easily open their room up to a space where they can do yoga, pilates, and any other workouts they please. Tech Elements: Ori Living's solutions can help hotels improve their technology by providing guests with the ability to customize their rooms beyond lighting and temperature. These fully customizable rooms could also include smart tvs & speakers to create an even more modern and personalized experience for the guest. Robots - Exercise, Service, Chat: How Robots Can Improve Wellness, Functionality, & Tech in Hotels: Robots are one of the fastest-growing trends in the hotel industry because of their ability to improve technology, wellness, and functionality for guests and workers. Robots in hotels are designed to provide a wide range of services to guests, and aid front desk associates & housekeeping. With staffing shortages affecting the hospitality industry, adding robot butlers can help hotels improve efficiency & guest satisfaction. These machines are capable of quickly completing tasks requested by guests, such as requests for extra amenities, so that front desk associates, housekeeping, & etc. can continue their work making the hotel as welcoming, and efficient as possible. Not only does this reduce the strain on limited hotel staff but it also improves your guest's stay & may convince them to return again. Exercise Robots: Want to offer your guests a unique wellness experience without hiring extra staff? One way robots are helping hotels increase their wellness offerings is through the use of exercise robots. For example, the Zora robot from Zorabots can be used in hotels to lead exercise classes such as yoga, pilates, and aerobics for guests. Robot Butlers: In addition to the wellness offerings that robots like Zora can bring, robots are also being used to increase functionality in hotels. Bots like the LG CLOi ServeBot & the Savioke/Relay Robotics-created robotic butlers can be used to clean and deliver room service items directly to guests. Because of their ability to easily transport amenities to guests, these robots can help to improve efficiency and reduce the workload on hotel staff. Other robots & ai chatbots such as the Zora robot can help in reducing the workload on staff and improving the guest experience by helping guests who are from out of town find places to visit and dine at. Chat Bots: One way that robots are helping hotels increase technology aside from the fact that they are technology is through the use of chatbots. Chatbots are becoming increasingly popular and can be integrated into hotel websites and social media channels to provide guests with 24/7 customer service making that hotel even more competitive. These chatbots can help hotel staff and guests by answering common questions, making reservations, and providing recommendations. Conclusion: In conclusion, hotels should focus on continuously improving their offerings to meet the demands of today's guests. The incorporation of technology, wellness amenities, and functional spaces will not only improve efficiency but will also create memorable experiences that will keep travelers coming back to your hotel. Companies like LifeSpan Fitness offer fitness equipment and wellness solutions that enhance guest experiences and improve the functionality of hotels. Ori Living provides modular furniture solutions that create multi-functional spaces that maximize room usage, making them comfortable and convenient for guests. Robots are fast becoming popular in the hotel industry and can improve technology, wellness, and functionality while reducing staffing challenges. Integrating these innovative solutions can improve guest satisfaction, leading to increased loyalty and business for hotels.
- 5 Ways ChatGPT Can Benefit Hotels & their Guests
One main goal in hospitality is to ensure the highest guest satisfaction possible. To achieve this goal, hotels are constantly searching for ways to decrease friction and make serving hotel guests more efficient. A new way to achieve this goal (and many others) has emerged in the form of ChatGPT and AI. From 24/7 availability to improved efficiency & guest satisfaction, tools like ChatGPT can help improve the guest experience and streamline hotel operations. In this month's blog, we’re exploring the ways ChatGPT can help hotels provide a better experience for their guests and improve their overall operations. So, whether you're a hotel owner or manager looking for ways to make guest stays seamless and enjoyable, read on to learn how ChatGPT can make a difference. Here are 5 ways hotels can benefit from ChatGPT: 1. 24/7 Availability: AI chatbots can provide round-the-clock customer service. This can be particularly useful for guests from different time zones or those who need assistance outside of regular business hours. Hotels can become more efficient by integrating ChatGPT or other chatbots to allow guests to make requests and modify their reservations through the hotel's website, mobile app, or even by text at any time. How it would work: Once the guest requests to modify their reservation, the chatbot can guide them through the steps to fulfill their changes. This AI tech could also provide real-time information on availability and pricing and even encourage the guests to upgrade their stay. If the request requires additional approval or attention from a human, the chatbot could be forwarded to an agent who can provide further assistance. Once a human agent has processed and confirmed the request, the chatbot can send a confirmation message to the guest and update the reservation details accordingly. 2. Cost-Effective: AI chatbots are a cost-effective alternative to human customer service representatives, allowing hotels to save money on staffing costs. They can handle a large volume of inquiries and requests simultaneously, freeing up human staff to focus on other important tasks. How it would work: by implementing an AI chatbot like ChatGPT, the hotel can handle a large volume of inquiries and requests simultaneously without having to hire additional staff. ChatGPT can be available 24/7 to respond to customer inquiries, provide quick and accurate answers to frequently asked questions, and resolve simple issues. This can help reduce hotel staff workload, freeing them up to focus on other tasks that require more complex problem-solving or personalized attention. 3. Improved Efficiency/Guest Satisfaction: Chatbots can provide round-the-clock assistance and immediate responses to guest inquiries, which can lead to faster problem resolution and less stress on hotel staff. This improves the overall efficiency of the hotel and increases guest satisfaction by reducing wait times and guest friction. How it would work: Guests would take to the AI-integrated software provided by the hotel to ask for items and information that they’re in need of and the chatbot would then respond with answers, suggestions, wait time for items, and in some instances could even communicate with robot butlers in the hotel that would deliver amenities right to the guest room. Much like utilizing chatbots to modify reservations, a human agent might still be required to fill requests such as delivering extra towels, toiletries, etc. unless a hotel is equipped with robot butlers. Allowing guests to make requests for items such as these through a chatbot can save front desk agents and other hotel staff valuable time and stress. Instead of having to collect and respond to requests, the employee can focus on those waiting to make reservations and/or check-in. Once they have a moment or if they have someone on staff able to run items to a room they can review requests made by guests and fulfill them. In the meantime, the chatbot can provide guests who are requesting items with an estimated wait time and answer any questions about the hotel, it’s amenities or even give suggestions for things to do and places to eat nearby. 4. Personalized Service: AI chatbots can be programmed to recognize and remember guest preferences, allowing them to provide personalized service to guests. This can include everything from room preferences to dining recommendations and local attraction suggestions. How it would work: Let’s say a guest is staying at your hotel and has a few questions about the hotel's amenities and services. They would send a message to the hotel's chatbot integration, and it would respond with quick and accurate answers to his questions. However, chatbots like ChatGPT can also use things like advanced natural language processing and machine learning algorithms to review a guest's previous interactions, as well as their booking history, preferences, and interests. Based on the information collected, the chatbot could then offer personalized recommendations tailored to the guest's individual preferences. For example, if a guest typically requests extra towels, pillows, etc. the chatbot could include this fact in a reservation ensuring that those extras are in the room before the guest checks in. These personalization's could even extend into suggesting nearby restaurants that serve a guest's favorite meal or recommend activities that align with their interests. It might also offer personalized promotions or discounts based on the loyalty status or previous bookings of a guest. By providing personalized recommendations and suggestions, ChatGPT and other chatbots can enhance a guest's overall experience and make them feel more valued as a guest. This can lead to increased loyalty, positive reviews, and higher revenue for the hotel. 5. Language Support: AI chatbots can be programmed to support multiple languages, allowing hotels to serve guests from all over the world. This can be particularly helpful for hotels located in popular tourist destinations. How it would work: To overcome language barriers when checking in and catering to guests, hotels can implement a chatbot like ChatGPT with multilingual capabilities that can translate messages from one language to another, enabling guests and staff to communicate with each other more effectively. For example, if a hotel guest who speaks Spanish needs assistance, they could send a message to the chatbot in Spanish, and it could then translate the message into a language the hotel staff would understand. Similarly, if a staff member who speaks English needs to communicate with a guest who speaks French, chatbots with multilingual capabilities can translate messages between the two languages in real time. By providing language assistance, ChatGPT can help improve the overall guest experience, as well as enhance the hotel staff's ability to communicate effectively with guests who speak different languages. This can lead to increased guest satisfaction, positive reviews, and higher revenue for the hotel. In conclusion, the integration of ChatGPT and other AI chatbots in hotels can greatly benefit both the hotels and their guests. From providing instant assistance to personalized recommendations, and from fulfilling housekeeping requests to reservation management, AI chatbots can enhance the guest experience, improve efficiency, and save costs for hotels. As technology keeps advancing, we can look forward to exciting and innovative ways AI can revolutionize the hospitality industry. Whether we're hotel owners or guests, ChatGPT and AI can bring us a more seamless, convenient, and enjoyable experience.
- 5 Ways Design-Build can Improve your Hotel Renovation
Renovating a hotel can be a complex and time-consuming process. From developing a renovation plan to executing the project and managing costs, there are many factors to consider. When it comes to choosing the right method to complete a hotel renovation, design-build is often the preferred choice. Design-build is a construction method that offers a streamlined approach to hotel renovations & PIP fulfillment where one party (contractor) is responsible for both the design and construction of a project. To achieve the best hotel renovation results, hotel owners & operators should choose a renovation method that's more efficient, cost-effective, and collaborative. In this blog post, we'll explore 5 benefits of using the design-build method for hotel renovations/PIP fulfillment to hotel owners and operators. 1. Streamlined Communication and Collaboration Design-build allows for a more streamlined and efficient renovation process by eliminating the need for multiple parties to coordinate with each other. The team works together from the project's conception to its completion, resulting in more effective communication and collaboration between stakeholders. Design-build can help to prevent costly change orders and delays in the construction process One of the key advantages of the design-build method for hotel renovations is its ability to streamline communication and collaboration throughout the project. With the traditional design-bid-build approach, the hotel owner typically hires an architect to design the renovation, then selects a contractor to bid on the project based on the plans. This process can result in communication breakdowns between the various parties, which can lead to errors, delays, and increased costs. With design-build, the hotel owner works with a single team (like Amerail Systems) throughout the entire project. Because the design & construction teams continuously work together any friction that could take place when multiple parties have to coordinate with each other is eliminated. This allows better communication and collaboration between stakeholders, resulting in a more efficient renovation process. Contact us today for a design-build hotel renovation. Because the design-build team is always working together, they can identify potential design and construction issues early on, preventing costly change orders and delays in the construction process. Additionally, because the team is working together towards a common goal, they are more likely to be aligned in their vision and approach, resulting in fewer misunderstandings and a smoother renovation process. By working with a single hotel renovation company such as Amerail Systems, hotel owners can benefit from better communication and a more collaborative team approach that minimizes errors, reduce delays, and ensures a successful renovation or PIP fulfillment. 2. Cost Savings Design-build can help identify and address potential issues early on, which can help to avoid costly design changes or construction delays. The design-build team can use vale-engineering to find cost-effective solutions that meet the hotel owner's objectives and fulfill the PIP while staying within their budget. Another significant advantage of the design-build method for hotel renovations is the potential cost savings for the hotel owner/operator. By working together, the design and construction teams can identify and resolve issues before construction begins, which can help to minimize construction delays and prevent change orders and rework. With value engineering, a design-build team can recommend design alternatives that meet the hotel owner's objectives and specifications but at a lower cost. An experienced design-build contractor such as Amerail Systems can often leverage its experience in value engineering to find those cost-effective design solutions. For example, these measures can include using more affordable materials or simplifying design elements. This approach is especially beneficial when working on hotel renovation projects with limited budgets or tight deadlines. Here’s an example of how the Design-Build method used by Amerail Systems helped this hotel owner improve their quality while saving on costs: “From start to finish, Amerail was by our side, helping guide us with their experience. With their extensive experience, they were able to provide great cost-saving ideas without sacrificing quality, in fact, they enhanced our quality with the recommendations due to the fact they knew what would and wouldn't work.” William Irick Hampton Inn, Santee, SC By working together throughout the project, the design-build team can identify potential cost-saving opportunities, avoid costly design changes, and reduce construction delays, which can help to deliver a high-quality renovation within the specified budget. 3. Faster Project Delivery Design-build speeds up project delivery by overlapping the design and construction phases, allowing for the renovation to be completed in less time. Better communication and coordination among the project team members can help to avoid delays and keep the hotel renovation on schedule. Faster completion of a hotel renovation can increase revenue, and improve guest experiences. One of the most significant benefits of using the design-build method for hotel renovations is faster project completion. Here’s why: Ability to overlap the design and construction phases Improved communication and coordination Overlapping Design & Construction Phases: Unlike design-build, traditional design-bid-build approaches require a completed design before construction starts, leading to long project timelines due to lengthy bidding and contracting processes that can take several months. If you’re looking for faster project completion, the design-build method is the way to go. Because design and construction teams work together continuously in the design-build method, the design and construction phases can overlap. As a result, construction can begin before the design is fully complete, as long as the necessary components are in place. For example, instead of having to wait for a design to be finalized, demolition/removal of existing hotel features could begin. Once the design is complete the team can continue on with the renovation preventing delays. This can also be beneficial in a situation where before a design is finalized, the team comes across an issue with the building that needs to be addressed in the design. Because you chose the design-build method, your team can find and fix the problem without causing major delays. Improved communication and coordination: The design-build method also provides better communication and coordination between the project team members which can aid in quicker project completion. Because the team works closely together throughout the entire project, they can collaborate more effectively and address issues faster. This can help to avoid delays and keep the project on schedule. Overall, the design-build method's ability to overlap the design and construction phases and facilitate better communication and coordination among the project team members can lead to faster project delivery. This can enable a quicker hotel renovation which can lead to improved guest experiences and increased revenue. 4. Higher Quality/Quality Control The design-build method provides high-quality control and oversight throughout the project. Communication is clear and accountability is maintained since the same team is responsible for both design and construction. The team pays close attention to every aspect of the project and conducts regular site visits and quality checks. The team incorporates standards into the design from the outset, preventing delays and issues during the construction phase. Collaboration between the design and construction teams helps to ensure that the design is executed correctly, and any issues are identified and addressed early on. The design-build method promotes accountability and responsibility, resulting in higher-quality work. The design-build approach can improve the quality of a renovation by having a single team responsible for both the design and construction, resulting in more accountability and ownership over the entire project. This collaboration aids in the early identification and resolution of any issues that may arise and ensures that all work is completed to the highest standards. The design-build team pays close attention to every aspect of the project, conducting regular site visits and quality checks to ensure high-quality results. They also work closely with the hotel owner and management to incorporate their specific needs and preferences into the design from the beginning to prevent any delays or issues. Overall, the design-build method provides superior quality control and a higher quality of work than other construction methods because of its unified approach creating a sense of shared responsibility for the success of the project. 5. Experience with Brand Standards Meeting brand standards is crucial for hotel renovations Experienced design-build teams can ensure the property is brought up to required standards and meets the brand's expectations while staying within budget and on schedule Experienced teams are familiar with specific challenges and considerations of different brands and properties Knowledge of the latest trends and best practices in hotel design and construction can help create a property that sets itself apart from the competition Designing and renovating a hotel to meet brand standards is crucial, as hotel brands have specific requirements and design guidelines that must be followed to maintain their identity and reputation. Working with an experienced design-build team that has knowledge of various hotel brands and their PIP (property improvement plan) requirements can ensure the property is brought up to the required standards while staying within budget and on schedule. Experienced design-build teams will also be familiar with the specific challenges and considerations that come with different brands and properties. This can help to ensure that the renovation project is tailored to the specific needs and expectations of the brand and its target market to create a property that exceeds guest expectations. In addition, experienced design-build teams will be up-to-date with the latest trends and best practices in hotel design and construction. This knowledge can be invaluable in helping to create a property that not only meets brand standards but also sets itself apart from the competition in terms of design, guest experience, and functionality. Overall, having a design-build team with experience working with different hotel brands and their specific PIP requirements can be a significant advantage in ensuring that the property meets the necessary standards and exceeds guest expectations. Conclusion Renovating a hotel can be a daunting task, and choosing the right method for renovation is critical. Design-build has emerged as the preferred choice due to its streamlined approach to hotel renovations, and the other many benefits of this method. Design-Build ultimately keeps a hotel renovation on schedule, minimizes change orders, and keeps the renovation within budget. Design-build helps to minimize errors, reduce delays, and ensure a successful renovation project. This method can help hotel owners save costs, provide a more efficient approach to the renovation process, and deliver a high-quality renovation within the specified budget. Ultimately, the design-build approach can make the renovation process smoother, more efficient, and lead to more satisfied hotel guests. “From design to permitting to final construction their attention to detail was phenomenal. Once on-site, there were some issues picked up on by their construction foreman...He also saw that an existing steel beam that was hidden from view in our parking lot could be seen from across the street. He called in and the adjustments were made to raise the EIFS by a few inches. Another success! That was above and beyond in my book. He thought about more than just what was on paper. It seemed that Amerail was always a step ahead of us as far as assuring that our guests were inconvenienced as little as possible. On-time and on budget. What more can you want?” Rick L. Alcorn Comfort Inn | Blacksburg, VA